Summary
Overview
Work History
Education
Skills
Timeline

Ken Wilcox

Porter Ranch,CA

Summary

Results-driven Executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Determined Business Owner with commitment to excellence and more than 10 years of experience. Effective collaborator promoting Sales and Business Development. Accomplished Executive well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Top-notch Executive with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Chief Executive Officer

Monica Wilcox Interiors
08.2016 - Current
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Monitored key business risks and established risk management procedures.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Cultivated company-wide culture of innovation and collaboration.
  • Represented organization at industry conferences and events.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Directed technological improvements, reducing waste and business bottlenecks.

Director of National Accounts

Rightaway Logistics
09.2011 - 01.2016
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Efficiently resolved sales, service and account issues to maximize customer satisfaction.
  • Increased market penetration by growing brand awareness.
  • Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
  • Resolved complex problems to positively impact sales and business direction.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
  • Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Provided analytical rationale to identify, develop and implement activities within allocated account base.
  • Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
  • Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Opened new national account customers across 3 markets and increased product sales to over $1M.
  • Tracked sales data to assess trends and make proactive strategy changes.
  • Improved bottom-line profits by creating new product penetration and retail market opportunities.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Performed projects under-budget and on-time, maximizing efficiencies of print campaigns.
  • Decreased process lags and managed 10 national account representatives spanning 4 states.

Education

Bachelor of Science - Business Management

Hampton University, Hampton, VA

Skills

  • Operations Management
  • Corporate Strategy and Development
  • Sales and Marketing
  • Adaptable and Flexible
  • Financial Oversight
  • Account Management
  • Raising Capital
  • Investment Properties
  • Policy Updates
  • Revenue Growth
  • Industry Expertise
  • Cost Breakdown Analysis
  • Business Administration
  • Conflict Alleviation
  • Productivity Performance
  • Market Strategy
  • Leadership and People Development
  • Strategic Planning
  • Effective Communicator and Public Speaker
  • Attention to Quality
  • Negotiation
  • Business Consulting
  • Budgeting and Cost Control
  • Strategic Partnership
  • Market Access and Expansion
  • Budgetary Oversight
  • Operational Analysis
  • Business Development
  • Angel Investing
  • Profit and Loss
  • Analytical and Critical Thinker
  • Public Relations Understanding
  • Procedure Redesign
  • Operating Budget
  • Program Leadership
  • Project Oversight
  • Organizational Leadership
  • Financial Management
  • Relationship Management
  • Process Improvement
  • Operational Oversight
  • Market Understanding
  • Recruiting and Hiring Top Talent
  • Strategic Direction
  • Articulate Communication
  • Mergers and Acquisitions
  • Employee Motivation and Performance

Timeline

Chief Executive Officer - Monica Wilcox Interiors
08.2016 - Current
Director of National Accounts - Rightaway Logistics
09.2011 - 01.2016
Hampton University - Bachelor of Science, Business Management

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Ken Wilcox