Accomplished Project Manager and Compliance Analyst with a proven track record at Citimortgage, enhancing operational efficiency and cybersecurity through strategic planning and risk mitigation. Expert in MS Excel and team leadership, I've spearheaded cross-functional initiatives, achieving significant process improvements and compliance adherence, fostering a culture of continuous improvement and collaboration.
Overview
22
22
years of professional experience
1
1
PMP Certification
1
1
Comptia Security +
1
1
CISM Certified Information Security Manager
1
1
Agile Project Manager
1
1
Corporate Risk Management Certification
1
1
Scaled Agile 5.0
Work History
Information Security Compliance Analyst - SOX
RumbleOn
09.2023 - 06.2024
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Validated results and performed quality assurance to assess accuracy of data.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Queried databases for information needed for report processing.
Reduced false alarms by fine-tuning intrusion detection system configurations based on historical analysis of incidents.
Enhanced network security by monitoring systems for potential threats and vulnerabilities.
Maintained accurate documentation of all SOC activities, facilitating knowledge sharing across the organization.
Improved incident management workflows through streamlined communication between SOC Analysts, IT departments, and other relevant parties.
Collaborated with IT teams to implement effective security measures, safeguarding critical data and systems.
Participated in cross-functional projects focused on enhancing organizational cyber resilience capabilities.
Evaluated new cybersecurity solutions through rigorous testing procedures, recommending the most appropriate technologies based on specific requirements and budget constraints.
Conducted security audits to identify vulnerabilities.
Project Manager - SOX Compliance Testing
Randstad (Bank Of America)
06.2022 - 05.2023
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
Performed budget analysis to control expenditures and predict future budget needs.
Conducted rigorous testing of financial models, ensuring their reliability and relevance in real-world applications.
Installed system updates to address vulnerabilities and reduce security issues.
Educated staff on organizational mission and goals to help employees achieve success.
Developed strong working relationships with developers early on in the project life cycle, enabling quicker resolutions of discovered defects.
Utilized data-driven decision-making to prioritize critical testing efforts that yielded maximum improvements in software quality metrics.
Established a robust testing framework, facilitating seamless integration with development processes.
Facilitated smooth transitions between project phases through thorough documentation and consistent stakeholder communication.
Ensured compliance with both internal and industry-specific regulations by implementing appropriate security measures and controls throughout the testing process.
SR Program & Project Manager
Kforce Global Solutions (AT&T)
03.2021 - 06.2022
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Claims Project Manager/Scrum Master
Eberls Claims/State Farm Insurance
11.2015 - 02.2021
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Analyzed project performance data to identify areas of improvement.
Developed custom Scrum boards for better task tracking and transparency within the team.
Led sprint reviews and planning meetings to promote full team engagement.
Implemented continuous improvement initiatives through regular retrospective meetings with the team.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
AVP Compliance Quality Assurance Manager
Citimortgage
03.2002 - 11.2015
Managed projects efficiently, ensuring timely delivery and high-quality results.
Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
Developed and maintained strong relationships with clients, resulting in increased business opportunities.
Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Conducted thorough market research to identify trends and opportunities for business expansion.
Negotiated contracts with suppliers, securing favorable terms and conditions for the company''s benefit.
Collaborated with cross-functional teams to develop new products and services, leading to a competitive advantage in the market.
Optimized financial performance through effective budget management and cost control measures.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Trained and guided team members to maintain high productivity and performance metrics.
Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Conducted risk assessments to identify and mitigate potential quality issues.
Education
High School Diploma -
Sam Houston High School
Arlington, TX
Bachelor of Arts - Business Administration, Information Systems
University of Arizona
Tucson, AZ
Skills
Analytical Thinking
MS Excel
Team Collaboration and Leadership
Documentation And Reporting
Project Management
Information Gathering
Process Improvements
Continuous Improvement
Risk Analysis
Root Cause Analysis
Compliance Analysis
Strategic Planning
Audit Support
Multiple Priorities Management
Business Operations Analysis
Risk Mitigation
Finance
Certification
Certified (PMP) Project Management Professional
Scrum Master Certification
(CISM) Certified Information Security Manager
Corporate Risk Manager Certification
Safe Agile 5.0 Certification
Comptia Security +
Timeline
Information Security Compliance Analyst - SOX
RumbleOn
09.2023 - 06.2024
Project Manager - SOX Compliance Testing
Randstad (Bank Of America)
06.2022 - 05.2023
SR Program & Project Manager
Kforce Global Solutions (AT&T)
03.2021 - 06.2022
Claims Project Manager/Scrum Master
Eberls Claims/State Farm Insurance
11.2015 - 02.2021
AVP Compliance Quality Assurance Manager
Citimortgage
03.2002 - 11.2015
High School Diploma -
Sam Houston High School
Bachelor of Arts - Business Administration, Information Systems