Kena Tihada
Honolulu,HI
Summary
Skilled in sanitation proficiency and group management, I excelled at Bling Bing Maui by mentoring new staff and enhancing customer service. Leveraging critical thinking and social skills, I significantly contributed to team efficiency and customer satisfaction, demonstrating a commitment to excellence and a knack for fostering engaging environments.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Honi Hawaii
Kahului, HI
12.2024 - 12.2024
- Processed customer transactions efficiently and accurately.
- Restocked merchandise and maintained store cleanliness.
- Opened and closed the store, including counting cash and securing premises.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Customer Service Cashier
Bling Bing Maui
Kihei, Hawaii
03.2024 - 07.2024
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Balanced cash drawers at the end of each shift.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed inventory and supplies to ensure materials were available when needed.
- Processed customer orders at the window, inquired about allergies, and engaged in friendly conversation.
- Prepared shaved ice and cut fruits while maintaining a clean and organized work station.
- Monitored inventory levels and restocked supplies to ensure efficient operations.
- Guided new staff through onboarding processes, emphasizing customer service excellence and accurate cash transactions.
Education
Some College (No Degree) - Business
University of Hawaii At Manoa
Honolulu, HISkills
- Sanitation Proficiency
- Group management
- Social skills development
- Patience and empathy
- Allergy awareness
- Arts and crafts
- Critical thinking
Affiliations
- I played soccer all year-round since I was 4 years old
Timeline
Retail Sales Associate
Honi Hawaii
12.2024 - 12.2024
Customer Service Cashier
Bling Bing Maui
03.2024 - 07.2024
Some College (No Degree) - Business
University of Hawaii At Manoa
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