Kenadie Lynch
Chandler
Summary
Dynamic Health Unit Coordinator and Certified Nursing Assistant with proven expertise at Integris Edmond in records management and patient care. Recognized for enhancing operational efficiency and fostering interdisciplinary collaboration. Skilled in critical thinking and maintaining patient confidentiality, ensuring high-quality support in fast-paced healthcare environments. Committed to delivering exceptional patient experiences.
Overview
7
7
years of professional experience
Work History
Health Unit Coordinator/Certified Nursing Assistant
Integris Edmond
04.2024 - Current
- Coordinate patient admissions and discharges, ensuring smooth transitions and accurate documentation.
- Manage multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Receive and managed electronic health records, maintaining data integrity and confidentiality in compliance with regulations.
- Facilitates communication between healthcare team members, enhancing collaboration for improved patient care.
- Training new staff on operational processes and electronic systems to enhance team performance.
- Provide care for a 27 patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
- Receives and responds to telephone calls to the department, secures messages, incoming/outgoing faxes, and other forms of internal/external communications, offer information, answer questions, and direct calls to staff.
- Enhances communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Authority on clerical and administrative issues and informs of regulations, policies, procedures regarding eligibility and benefits, clinic management, statistical and data collection and customer service.
- Assists nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Ensures patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Help troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Improves patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Support quality improvement initiatives by participating in audits, identifying areas of concern, and suggesting solutions for enhanced performance.
- Enhance inter-departmental communication by serving as liaison between health unit and other hospital departments, ensuring cohesive patient care.
- Establishes and maintains good relations with patients and their families to promote a positive understanding of hospital system/activities, and to create an atmosphere conducive to quality care
Health Unit Coordinator/Certified Nursing Assistant
Integris Edmond
04.2021 - 07.2022
- Answered telephone calls to offer hospital information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, and call lights, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Coordinated patient scheduling and managed appointment logistics to enhance operational efficiency.
- Communicated effectively with patients and families, providing information on services and support resources.
- Assisted healthcare professionals with administrative tasks, ensuring accurate documentation and record-keeping.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Responded to patient call lights to expedite appropriate follow-through.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff for timely intervention.
- Maintained cleanliness and organization in patient rooms, adhering to infection control protocols.
- Trained new staff on best practices in patient care and safety procedures.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Certified Nursing Assistant
Medical Staffing Network Healthcare LLC
08.2019 - 04.2021
- Supported nursing team by preparing equipment and supplies for various procedures.
- Documented patient care activities accurately in electronic health records systems.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Emergency Room Technician/Health Unit Coordinator
Alliance Midwest
04.2018 - 11.2019
- Administered patient care and assisted medical staff in high-pressure emergency situations.
- Monitored vital signs and recorded patient information to ensure accurate treatment plans.
- Operated medical equipment, including EKG machines and defibrillators, with precision and care.
- Coordinated patient transfers to appropriate units while maintaining safety protocols.
- Trained new technicians on emergency procedures and hospital protocols to enhance efficiency.
- Responded promptly to emergencies, demonstrating strong decision-making skills under pressure.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
- Maintained and stocked emergency supplies, ensuring readiness for high-pressure situations.
- Trained new technicians on emergency protocols and equipment usage, fostering team competency and confidence.
- Operated medical equipment including EKG machines and defibrillators, maintaining accuracy and readiness for use.
- Coordinated patient admissions, ensuring accurate documentation and timely processing of medical records.
- Streamlined communication between medical staff and patients to enhance care delivery efficiency.
- Mentored junior health unit coordinators, fostering skill development and adherence to best practices.
- Implemented electronic health record systems, improving data retrieval speed and accuracy for healthcare providers.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Facilitated smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
Education
Bachelor of Science - Nursing
University of Central Oklahoma
Edmond, OK05-2028
CNA Certification - Certified Nursing Assistant
Canadian Valley Technology
Yukon, OK04-2018
High School Diploma -
Chandler High School
Chandler, OK05-2015
Skills
- Records management
- Critical thinking
- Professionalism and ethics
- Patient registration
- Provides specialized and expert administrative patient support in an interdisciplinary coordinated care delivery model
- Authority on clerical and administrative issues
- Training and mentoring
- Medical records management
- HIPAA compliance
- Chart assembly
- Unit reception
- Medical terminology proficiency
- Order transcription
- Staff scheduling
- Health information systems
Timeline
Health Unit Coordinator/Certified Nursing Assistant
Integris Edmond
04.2024 - Current
Health Unit Coordinator/Certified Nursing Assistant
Integris Edmond
04.2021 - 07.2022
Certified Nursing Assistant
Medical Staffing Network Healthcare LLC
08.2019 - 04.2021
Emergency Room Technician/Health Unit Coordinator
Alliance Midwest
04.2018 - 11.2019
Bachelor of Science - Nursing
University of Central Oklahoma
CNA Certification - Certified Nursing Assistant
Canadian Valley Technology
High School Diploma -
Chandler High School