Project Manager and Youth Program Manager with experience leading multi-project initiatives, managing budgets and contracts, and delivering programs on time and within scope. Skilled in Agile and Waterfall methodologies, development, and team leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Congregate Care Specialist
Administration of Children's Services
08.2016 - Current
Coordinated and facilitated daily activities and programs for residents in a congregate care setting, ensuring a supportive and engaging environment.
Monitored and documented residents' progress, behaviors, and well-being, maintaining accurate and up-to-date records to support effective care management.
Collaborated with a multidisciplinary team, including healthcare professionals, to develop and implement comprehensive care strategies for residents.
Provided emotional support and counseling to residents.
Facilitated group activities and social events to promote socialization and recreational opportunities for residents.
Contract Project Manager
PCA, LLC/ Radiant Digital/ CyberCoders, Etc.
01.2013 - 11.2025
Managed and delivered multiple concurrent contract-based projects on time and within budget, consistently meeting scope, quality, and stakeholder expectations.
Led end-to-end project lifecycles across diverse sectors including Education, IT, Construction, Healthcare, Marketing, Events, and Research & Development.
Developed and maintained detailed project plans defining scope, timelines, milestones, resources, and dependencies to improve efficiency and execution.
Directed cross-functional teams, fostering collaboration, accountability, and clear communication to drive successful project outcomes.
Identified project risks and constraints, implementing mitigation strategies to minimize disruptions and ensure continuity.
Negotiated and managed vendor and supplier contracts, achieving cost efficiencies and favorable service terms.
Tracked budgets, controlled costs, and delivered regular financial and status reports to stakeholders to ensure transparency and financial accountability.
Program Manager
Boys Town DYFJ
01.2014 - 08.2016
Led the planning, execution, and evaluation of youth development programs, ensuring alignment with organizational goals, funding requirements, and community needs.
Designed and implemented staff and volunteer training programs focused on youth development best practices, trauma-informed care, behavior management, and crisis response.
Developed assessment tools and performance metrics to measure program effectiveness, using data to drive continuous improvement and increase participant satisfaction by 15%.
Supervised and coached multidisciplinary teams, strengthening staff performance, accountability, and retention through structured professional development.
Provided crisis intervention and direct support to youth experiencing behavioral, emotional, or social challenges, ensuring safety and appropriate referrals.
Established and enforced safety, emergency response, and incident-management protocols, creating a secure and compliant program environment.
Conducted regular program evaluations, stakeholder reviews, and compliance monitoring to ensure quality service delivery and risk mitigation.
Education
BSc - Business Management
Western Governors University
Skills
Core Skills
Project & Program Management
Operations & Process Improvement
Contract Negotiation & Vendor Management
Stakeholder & Client Relations
Project Management Methodologies
Agile & Scrum
Waterfall
Software Development Life Cycle (SDLC)
Technical & Business Tools
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Child Protective Specialist at The Administration for Children's Services of New YorkChild Protective Specialist at The Administration for Children's Services of New York