Kenan Perry
San Francisco,CA
Summary
Sharp and energetic tour guide with passion for cultivating unforgettable travel experiences. Natural at public speaking with in-depth knowledge of historical sites and current attractions including arts, cuisine, nightlife, and accommodations. Skilled storyteller favored by guests for talent at weaving facts and stories into entertaining monologue.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Monetide LLC
11.2019 - 07.2023
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Coordinated travel arrangements by booking airfare, hotels, dining, and ground transportation.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Tour Guide
San Francisco City Guides
02.2023 - Current
Tour Guide
US Ghost Adventures
06.2024 - Current
Tour Guide
ExperienceFirst
09.2024 - Current
- Guided groups of up to 25 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Education
Bachelor of Arts - Theater And History
College of William & Mary
Williamsburg, VA05.2019
Skills
- Performance and public speaking skills
- Fast and eager learner
- Professional, dedicated attitude
- Sense of humor
- Attention to detail
- Excellent memory
- Skilled at researching and organizing information
- Proficient in Microsoft Office Suite and Google Drive
- Ability to anticipate work needs and find solutions
- Multitasking and time management
- Task prioritization
- Appointment coordination and group management
- Extensive knowledge of history and culture
Languages
Spanish
Limited Working
Timeline
Tour Guide
ExperienceFirst
09.2024 - Current
Tour Guide
US Ghost Adventures
06.2024 - Current
Tour Guide
San Francisco City Guides
02.2023 - Current
Administrative Assistant
Monetide LLC
11.2019 - 07.2023
Bachelor of Arts - Theater And History
College of William & Mary
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