Kenari Jones
New Orleans,LA
Summary
Attentive and compassionate professional with calm and organized approach to emergency response needs. Facilitates field triage and critical interventions to address severe injury and illness. Established care plan and carries out in-field care to stabilize patients for transport.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Emergency Medical Technician Basic
Acadian
New Orleans, LA
03.2023 - Current
- Responded quickly and effectively during times of crisis or extreme stress.
- Transported ill or injured persons to medical facilities using ambulance equipment and techniques safely and efficiently.
- Assisted in providing medical care to patients with a variety of illnesses and injuries.
- Evaluated patients' medical status and monitored vital signs during transit.
Cashier /Senior Customer Service Representative
Walmart
12.2022 - 12.2023
- Welcomed customers, offering assistance to help find store items.
- Offered customers carry-out service at completion of transaction.
- Performed other duties as assigned by management.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Operated POS system efficiently including scanning items, entering prices, accepting payments, issuing refunds and credits.
Cashier Team Lead
Popeyes® Louisana Kitchen
New Orleans, LA
03.2021 - 12.2022
- Processed payments promptly for customers to exceed productivity standards.
- Maintained work area and kept cash drawer organized.
- Coordinated with other departments when additional support was needed during peak hours.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Cashier
Rue 21
New Orleans, Louisiana
01.2020 - 02.2021
- Greeted customers promptly and responded to questions.
- Answered customer questions and provided store information.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
Education
Bachelor of Science - Bachelor of Science: Biology/pre Med
Southern University And A&M College
New Orleans, Louisiana05-2022
Masters of Public Health - Maters of Public Health (M.P.H)
Louisiana State University Shreveport
Shreveport, LA05-2022
High School Diploma -
International High School of New Orleans
New Orleans, Louisiana05-2018
Skills
- Vital sign assessment
- IV setup
- Geriatric patient care
- Patient management
- Pediatric advanced life support
- Customer service excellence
- Cash handling and management
- Sales techniques mastery
- Ordering and stocking
- Liquor regulations and compliance
- Retail merchandising
- Money handling
Timeline
Emergency Medical Technician Basic
Acadian
03.2023 - Current
Cashier /Senior Customer Service Representative
Walmart
12.2022 - 12.2023
Cashier Team Lead
Popeyes® Louisana Kitchen
03.2021 - 12.2022
Cashier
Rue 21
01.2020 - 02.2021
Bachelor of Science - Bachelor of Science: Biology/pre Med
Southern University And A&M College
Masters of Public Health - Maters of Public Health (M.P.H)
Louisiana State University Shreveport
High School Diploma -
International High School of New Orleans