Kenda Benford
Locust Grove,GA
Summary
Passionate nurse with several years of experience in diverse healthcare settings and care units. Competent in care plan development and implementation, patient care coordination and interdisciplinary teams collaboration. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Nurse Callbacks
Family Health Clinic
McDonough, GA
06.2019 - Current
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Responded quickly and effectively to changes in condition or response to treatment.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Patient Clinical Assistant
Eagles Landing Family Practice
McDonough, GA
07.1993 - 03.2019
- Demonstrated knowledge of laboratory procedures by collecting specimens for testing according to established protocols.
- Dispensed medications accurately while following safety guidelines.
- Performed clerical tasks such as filing charts, answering phones, and responding to emails related to patient care needs.
- Assisted physicians during examinations and performed minor surgical procedures under direct supervision.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Prepared medication orders following physician instructions.
- Maintained a clean work environment by adhering to infection control protocols.
- Reported changes in patients' condition to healthcare professionals promptly.
- Performed lab tests including urinalysis, CBCs, EKGs, and pregnancy tests.
- Instructed patients on proper use of medical devices such as crutches or wheelchairs when needed.
- Provided assistance to medical staff with routine clinical duties such as taking vital signs, measuring height and weight, drawing blood, administering medications, and preparing exam rooms.
- Monitored expiration dates for drugs stored at the facility.
- Responded to patient inquiries about medications and treatments.
- Maintained accurate records of patient visits and test results in the Electronic Medical Record system.
- Conducted follow-up calls with patients after discharge from hospitalization or surgery.
- Assisted in patient registration and scheduling of appointments.
- Provided direct patient care under the supervision of a physician or nurse practitioner.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Bachelor of Science - Healthcare Managment
University of Phoenix
Tempe, AZ06-2006
Certificate - Medical Assisting
Clayton State University
Morrow, GA06-1995
High School Diploma -
Jonesboro High School
Jonesboro, GA06-1993
Skills
- Patient Education
- Medication Administration
- Wound Management
- Patient Care and Education
- Patient Assessment and Care
- Diabetes management
- Pediatric Care
- Patient Care
Certification
- NCMA Certificate
Timeline
Nurse Callbacks
Family Health Clinic
06.2019 - Current
Patient Clinical Assistant
Eagles Landing Family Practice
07.1993 - 03.2019
Bachelor of Science - Healthcare Managment
University of Phoenix
Certificate - Medical Assisting
Clayton State University
High School Diploma -
Jonesboro High School