Kenda Gibson
Chico,CA
Summary
Empathetic and adaptable professional with a strong background in customer service and aquatic safety.
Known for effective communication and quick decision-making, ready to enhance customer safety, satisfaction, and providing an overall enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Head Lifeguard & Instructor
Ventura Aquatic Center
Ventura, California
05.2023 - 08.2025
- Supervised pool areas to ensure compliance with safety regulations and standards.
- Trained junior lifeguards in rescue techniques and emergency procedures, enhancing team readiness.
- Conducted routine inspections of equipment and facilities for safety compliance.
- Collaborated with management to develop training schedules and optimize staff rotations for operational efficiency.
- Monitored swimmer behavior to prevent accidents and maintain a safe environment.
- Responded promptly to incidents with clear communication to emergency services, ensuring swift resolution.
- Managed inventory of supplies essential for aquatic facility operations.
- Maintained cleanliness of pool deck, locker rooms, and surrounding areas.
Host
Lalo's Ristorante Italiano
Ventura, California
05.2021 - 06.2022
- Greeted guests warmly and guided to tables for prompt seating.
- Managed reservations and organized seating chart to optimize guest flow.
- Assisted servers by delivering menus and refreshing drinks efficiently.
- Collaborated with team members to streamline service and improve guest experience.
- Monitored dining area for cleanliness and ensured guest comfort.
- Trained new hosts on procedures and customer service standards to ensure consistent service.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Handled incoming calls during busy shifts to manage reservations.
Education
Some College (No Degree) - Marine Biology
University of California, Santa Cruz
Santa Cruz, CASome College (No Degree) - Geology
Ventura College
Ventura, CASome College (No Degree) - Environmental Science
Butte College
Oroville, CA04-2026
Skills
- Environmental assessment
- Aquatic safety management
- Team leadership
- Customer service
- Emergency response
- Inventory management
- Fast-paced work adaptability
- Patience and empathy
- Critical thinking
- Teamwork skills
Affiliations
- Comanche Creek & Teichert Ponds Cleanup
Personal Experience
- Experience working both outdoors and indoors
- Not afraid of hard work
- I give 120% effort
Timeline
Head Lifeguard & Instructor
Ventura Aquatic Center
05.2023 - 08.2025
Host
Lalo's Ristorante Italiano
05.2021 - 06.2022
Some College (No Degree) - Marine Biology
University of California, Santa Cruz
Some College (No Degree) - Geology
Ventura College
Some College (No Degree) - Environmental Science
Butte College