Summary
Overview
Work History
Education
Personal Information
Timeline
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Kendahl Selkow

Howell,MI

Summary

Results-driven sales and management professional with 20 years of expertise in automotive sales, customer retention, and dealership technology. I have successfully driven consistent sales growth, boosted customer satisfaction, and created innovative sales and marketing strategies. Adept in sales negotiation and closure, inventory flow, and vehicle upfit coordination; while managing timeline expectations, and account management on and off-site with strong proficiency in CRM and MS Office systems. Seeking to leverage my skills in a project and sales management role to continue delivering impactful results and operational excellence.

Overview

10
10
years of professional experience

Work History

Commercial Sales Specialist

LaFontaine Automotive Group
Lansing, MI
05.2020 - Current

Multi location department lead in commercial vehicle sales tasked with operating mainly on a repeat and referral customer base built through interpersonal and professional relationships.

  • Leader in the lansing corridor for sales gross and volume consistently 15+ unit avg over 4 years carrying $500k+ gross profit per annum
  • Exceeded quarterly sales targets consistently through proactive outreach and strategic planning.
  • Managed a diverse portfolio of clients across multiple industries while maintaining a strong focus on individualized solutions for each business''s unique needs.
  • Collaborated with internal teams to ensure efficient delivery of products and services to commercial clients.
  • Utilization of supply chain and allocation manipulation to maximize available inventory during constrained product availability
  • Utilized outside networking organizations and trade shows to cultivate future prospects and garner trust and visibility in the market
  • Prepared bids based on market research and sales projections.
  • Delivered comprehensive product presentations, demonstrating in-depth knowledge of features and benefits tailored to clients'' needs

Sales Consultant

Team One Chevrolet Buick GMC
Charlotte, MI
12.2018 - 04.2020
  • Awarded GM Standards for Excellence Top Performer Sales and Leasing Master Certified
  • Utilized consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.

Sales Consultant

Sundance Chevrolet
Grand Ledge, MI
02.2015 - 12.2018
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.

Education

Bachelor of Science - Business Administration/Finance

Manhattan College
Riverdale, NY
05.2010

Personal Information

  • Title: Commercial Account Manager- LaFontaine
  • My family ( Wife Melissa, Daughter Olivia, Son Cailen, Dog Brody)
  • Interests - Automotive enthusiast, air shows, sporting events, live concerts, technology, travel

Timeline

Commercial Sales Specialist

LaFontaine Automotive Group
05.2020 - Current

Sales Consultant

Team One Chevrolet Buick GMC
12.2018 - 04.2020

Sales Consultant

Sundance Chevrolet
02.2015 - 12.2018

Bachelor of Science - Business Administration/Finance

Manhattan College
Kendahl Selkow