Kendaija Freeman
Hopkins,USA
Summary
Highly organized Customer Service Representative that possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
3
3
years of professional experience
Work History
Makeup Artist
Mac Cosmetics, Ridgedale
01.2023 - Current
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Fostered positive relationships with clients through attentive service and personalized makeup advice, boosting client loyalty.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Provide service in a culturally diverse area and communicating with a diverse group of residents and coworkers.
- Collecting data, reporting it out in an easy format, and maintaining it in electronic databases.
- Assisting 20-40 clients a day
Beauty Advisor
Sephora, St. Louis Park
08.2021 - 01.2023
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Maintained clean, organized, and visually appealing counter space to create a welcoming environment for customers.
Education
Some College (No Degree) - Psychology
Minneapolis Community And Technical College
Minneapolis, MNHigh School Diploma -
Hopkins High School
Hopkins, MN05.2022
Skills
- Desire to help others
- Great communicator
- Quick Learner
- 35 WPM
- Client Relationship Building
- Problem-solving abilities
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
Timeline
Makeup Artist
Mac Cosmetics, Ridgedale
01.2023 - Current
Beauty Advisor
Sephora, St. Louis Park
08.2021 - 01.2023
Some College (No Degree) - Psychology
Minneapolis Community And Technical College
High School Diploma -
Hopkins High School
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