Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendal Gilmore

Semmes

Summary

As a Department Manager at Hobby Lobby, I excelled in staff management and customer service, enhancing satisfaction rates through proactive conflict resolution and process improvements. My leadership fostered a collaborative environment, significantly contributing to company objectives.

Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.

Overview

2
2
years of professional experience

Work History

Department Manager

Hobby Lobby
07.2022 - Current
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Education

High School Diploma -

Florida Virtual School
Panama City, FL
05-2022

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Cash handling
  • Work ethic and integrity

Timeline

Department Manager

Hobby Lobby
07.2022 - Current

High School Diploma -

Florida Virtual School
Kendal Gilmore