Kendal Miller
Bellefontaine,OH
Summary
Recent high school graduate with solid background in administrative assisting, front desk duties and ensuring smooth daily workflow. Proven ability to handle high-volume call loads, rapid changing environments and effectively address client inquiries and concerns. Demonstrates excellent communication and organizational skills to enhance client experiences and support team objectives. Prepared to a start career and make meaningful contributions with commitment, open communication and dependability.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
TDH Law
Bellefontaine, OH
03.2025 - 12.2025
- Executed daily administrative tasks to support smooth front desk operations.
- Assisted in maintaining accurate electronic and physical filing systems for records via internal drive system and Clio.
- Organized and maintained meeting rooms for client presentations and internal gatherings.
- Handled cash and credit transactions for office-related expenses efficiently.
- Updated firm appointment calendars to reflect changes and avoid scheduling conflicts.
- Performed clerical duties such as photocopying, faxing, and data entry accurately.
- Greeted guests at front desk and engaged in pleasant conversations.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, docket searches, data entry, and document preparation for more efficient office workflow.
- Scheduled office meetings and client appointments for Attorneys/Staff.
- Helped office staff prepare exhibit binders, pleading indexes, and various other presentation materials for internal or client-related use.
- Handled sensitive client information with confidentiality, adhering to company privacy guidelines.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
- Initiated system for tracking office supplies, leading to more efficient inventory management.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Restaurant Hostess
Woody's at The Lake
Indian Lake, Ohio
02.2024 - 06.2025
- Welcomed guests upon arrival, creating a warm and inviting atmosphere.
- Coordinated reservations effectively, ensuring optimal table assignments for guests.
- Managed dining area organization to enhance flow and guest comfort.
- Handled waitlist management during peak hours, improving seating efficiency.
- Organized special seating arrangements for large parties and events.
- Collaborated with management on strategies to improve customer satisfaction.
Education
High School Diploma -
Indian Lake High School
Lewistown, Ohio Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Courteous and professional
- Payment processing
- Computer proficiency
- Microsoft office
- Call answering and routing
- Punctual and reliable
- Email correspondence
- Office supplies ordering
- Sorting mail
- Correspondence typing
- Mail coordination
- Conference room scheduling
- Email and telephone decorum
- Filing and sorting
- Data confidentiality
- Record keeping
- Phone etiquette
- Multitasking and organization
- Office supplies inventory management
- Mail distribution
Timeline
Front Desk Receptionist
TDH Law
03.2025 - 12.2025
Restaurant Hostess
Woody's at The Lake
02.2024 - 06.2025
High School Diploma -
Indian Lake High School