Kendal Miller

Front Desk Receptionist

TDH Law

03.2025 - 12.2025

Executed daily administrative tasks to support smooth front desk operations.
Assisted in maintaining accurate electronic and physical filing systems for records via internal drive system and Clio.
Organized and maintained meeting rooms for client presentations and internal gatherings.
Handled cash and credit transactions for office-related expenses efficiently.
Updated firm appointment calendars to reflect changes and avoid scheduling conflicts.
Performed clerical duties such as photocopying, faxing, and data entry accurately.
Greeted guests at front desk and engaged in pleasant conversations.
Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Supported administrative tasks such as filing, docket searches, data entry, and document preparation for more efficient office workflow.
Scheduled office meetings and client appointments for Attorneys/Staff.
Helped office staff prepare exhibit binders, pleading indexes, and various other presentation materials for internal or client-related use.
Handled sensitive client information with confidentiality, adhering to company privacy guidelines.
Maintained confidentiality of sensitive data to protect customer and business information.
Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
Initiated system for tracking office supplies, leading to more efficient inventory management.
Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Maintained strict confidentiality of sensitive information, upholding privacy standards.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Routed incoming mail and messages to relevant personnel without delay.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.