Kendall Arnold
Mechanicsville,VA
Summary
Dedicated to enhancing the underwriting department operations with an analytical and disciplined approach. Work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.
Overview
5
5
years of professional experience
Work History
Underwriting Support Assistant
Markel
08.2021 - Current
- Analyze and process over eighty five submissions a day for all product lines including Excess & Umbrella, Brokerage Property, Brokerage Casualty, Inland Marine, Management Liability, Professional Liability, Healthcare Risk, Ocean Marine, Cambridge, Environmental and Specialty Program.
- Train new hires and current employees in the clearance process for all product lines listed above
- Assist in our control room by answering questions and request that come in from other Underwriting Support Assistants, Underwriting Support Specialist, and Underwriters.
- Worked with IT Team to create a new system for the clearance team to process submissions faster.
Patient Care Representative
Pulmonary Associates Of Richmond
11.2019 - 07.2021
- Schedule approximately 200 plus patients per week .
- Organize paperwork such as charts and reports for office and patient needs.
- Manage master calendar and schedule appointments for eighteen providers based on optimal patient loads and clinician availability.
- Manage office logistics by checking-in and checking-out patients, maintaining files and collecting payments.
- Chart lab work, procedures, and office notes from other practices.
- Trainer for new hire's of the patient care representative position
Lead Teacher
River Road Presbyterian Childcare Center
10.2018 - 06.2019
- Establishes and enforced rules for behavior, and procedures for maintaining order.
- Taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
- Attended to children's basic needs.
- Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, and storytelling.
- Meet with parents and guardians to discuss their child's progress and needs
Education
Bachelor of Science - Social Work
Longwood University
Farmville, VA05.2018
Skills
- Communication
- Memorization and recall
- Relationship building
- Team leadership
- Team player
- Microsoft Office
Timeline
Underwriting Support Assistant
Markel
08.2021 - Current
Patient Care Representative
Pulmonary Associates Of Richmond
11.2019 - 07.2021
Lead Teacher
River Road Presbyterian Childcare Center
10.2018 - 06.2019
Bachelor of Science - Social Work
Longwood University
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