KENDALL BEHNKE
Milwaukee,WI
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Payroll Specialist
Hatch Staffing
09.2022 - 12.2022
- Processed weekly payroll in Lawson for various multistate agencies with over 1500 temporary employees and maintained employee time records including edits, corrections, and adjustments
- Processed tax changes, loans, medical deductions, commissions, and bonuses
- Specialized in setting up severance, garnishments, and benefits in Lawson for 2,500 current and former employees
- Responded to all payroll inquiries and complaints within 24 hours
- Assisted with various HR duties
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Virtual Administrative Assistant and Social Media Marketer
05.2021 - 10.2022
- Implemented new inventory and appointment scheduling computer system via Microsoft Office Programs, saving the company over $3,000 per year in contractual labor costs and general loss
- Planned and led meetings, appointments, and travel for supervisors and managers of 2 different companies
- Conducted interviews and reference checks on potential new employees
- Trained 5 administrative assistants to guarantee attention to detail and respect for company policy during a period of corporate development
- Examined over 200 communications and contract papers for correctness and compliance with policies and procedures
- Typed a total of 100 communications, drafts, notes, and emails, as well as three weekly reports for management
- Designed a one-of-a-kind office training handbook boosting overall training efficiency by 30%
- Created paid and organic content to publish on Instagram, Facebook, Twitter, TikTok, and YouTube as well as other miscellaneous smaller social media outlets
- Managed accounts and track content performance using social media marketing tools including Hootsuite, Google Analytics, and Facebook Insights
- Responded to 100+ comments and messages daily across the company’s social media platforms
- Assisted with the planning and execution of a social media campaign leading to a 15% increase in sales
- Created a draft for a social media content calendar to ensure an average of 2 posts were published per day
Contact Investigator/Lab Staging
Waukesha County DHHS
08.2020 - 05.2021
- Contacted newly diagnosed patients to trace individuals they had contact with, determined exposure, and calculated quarantine/isolation periods
- Collaborated with designated local authorities in supporting the isolation and quarantine of individuals
- Facilitated health checks and tests, as well as referred contacts to available community resources
- Maintained ongoing virtual communication to monitor symptoms
- Complied with all Health Department regulations, including those aimed at protecting personal information
- Coordinated contact tracing efforts with supervisors and other contact investigators
- Conducted interviews in a professional manner that reflects emotional and cultural awareness
- Assisted in conducting, processing, and analyzing COVID tests at designated sites as needed
- Collected and recorded accurate information using WEDSS software
- Extracted, analyzed, and compiled lab data in WEDSS from testing facilities
- Managed attendance and conducted meetings via TEAMS and Zoom
Deputy Coroner/Medicolegal Death Investigator
Manitowoc County Coroner
01.2018 - 05.2021
- Performed detailed examinations to establish identities of deceased persons, located signs of trauma, and established the time of death
- Accurately documented scenes using precise measurements and photography
- Recorded and collected any evidence needed for the investigation
- Collected necessary samples including urine, whole blood, and vitreous and maintained a secure chain of custody
- Determined if an autopsy was necessary, then coordinated and assisted in the examination if needed
- Preserved personal property, accurately documenting each of the items and recording their disposition
- Interviewed witnesses in order to establish a timeline of events and the manner of death
- Conferred with law enforcement personnel to coordinate interdepartmental activities
- Located next of kin and provided information concerning the circumstances of the person’s death after confirming and documenting the relationship to the decedent
- Communicated with all involved parties with empathy and sensitivity while maintaining a professional composure with parties from diverse cultural, socioeconomic, and religious backgrounds
- Composed media releases sensitive to the needs of the next of kin and balanced with an open records environment
- Retrieved and reviewed medical records in connection with determining the cause of death
- Completed death certificates, determining and assigning the manner and cause of death
- Wrote detailed and accurate court-ready reports
- Data collection, database entry, and preparation and filing of reports
- Maintained and securely backed up all computer files, including photographs
- Assisted in research and investigation of cold cases
- Provided training, guidance, and direction to new and less experienced investigators
- Developed new system to analyze, record, and properly distribute or dispose of evidence from closed cases.
Office and Production Floor Manager
An-Kor Rack Company, Inc
12.2014 - 05.2017
- Handled all accounts payable processes and management
- Invoicing/Sales and Expense Reporting/Payment Transactions
- Basic Accounting and Bookkeeping
- Teambuilding and Staff Supervision/Direction on production floor
- Analyzed accounts to discover and resolve discrepancies
Front Desk Reception/Advising Assistant
UW, College of Letters and Science
08.2008 - 08.2014
- Provided office support services so as to ensure efficiency
- Greeted visitors and customers upon arrival, offered advising assistance, and answered questions to build rapport and retention.
- Typed and distributed correspondence
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Developed new scheduling and filing system to improve efficiency in the office
- CONFERENCES AND PRESENTATIONS GIVEN
- 28th Annual John R
- Teggatz Forensic Science Seminar – November 2018
- Lecture and PowerPoint presentation
- Current Street and Pharmaceutical Drug Use and Abuse Trends
- Manitowoc County Democratic Party – April 2019
- Lecture and PowerPoint presentation
- Careers in Medicolegal Death Investigation
- Lincoln High School; Health Occupations I and II – May 2019
- Sorted, opened and routed mail and deliveries to meet business requirements.
Education
Bachelor of Science - Conservation and Environmental Sciences
University of Wisconsin-Milwaukee
09.2011 - 05.2014
Associate of Arts - Liberal Arts and Sciences
Milwaukee Area Technical College
09.2008 - 05.2011
Bachelor of Science - Cybersecurity And Computer Networking
University of Maryland - University College
Remote 01.2022 - Current
Skills
New hire processing
Data auditing assistance
Payroll administration
Proficient in Microsoft Office
Project Management
Office administration
Meeting minutes
Spreadsheet management
Recordkeeping skills
Investigatory documentation
Written Communication
Timeline
Payroll Specialist
Hatch Staffing
09.2022 - 12.2022
Bachelor of Science - Cybersecurity And Computer Networking
University of Maryland - University College
01.2022 - Current
Virtual Administrative Assistant and Social Media Marketer
05.2021 - 10.2022
Contact Investigator/Lab Staging
Waukesha County DHHS
08.2020 - 05.2021
Deputy Coroner/Medicolegal Death Investigator
Manitowoc County Coroner
01.2018 - 05.2021
Office and Production Floor Manager
An-Kor Rack Company, Inc
12.2014 - 05.2017
Bachelor of Science - Conservation and Environmental Sciences
University of Wisconsin-Milwaukee
09.2011 - 05.2014
Associate of Arts - Liberal Arts and Sciences
Milwaukee Area Technical College
09.2008 - 05.2011
Front Desk Reception/Advising Assistant
UW, College of Letters and Science
08.2008 - 08.2014