Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kendall Behnke

Milwaukee,WI

Summary

Goal-oriented professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Virtual Administrative Assistant and Social Media Marketer

Self-Employed
05.2021 - Current
  • Implement new inventory and appointment scheduling system via Microsoft programs, saving one company over $3,000 per year in contractual labor costs and general loss
  • Plan and lead meetings, appointments, and travel for supervisors and managers of 2 different companies
  • Examined over 200 communications and contract papers for correctness and compliance with policies and procedures
  • Design a one-of-a-kind office training handbook, boosting overall efficiency
  • Create paid and organic content to publish on Instagram, Facebook, Twitter, TikTok, and YouTube as well as other miscellaneous smaller social media outlets
  • Manage accounts and track content performance using social media marketing tools including Hootsuite, Google Analytics, and Facebook Insights
  • Assist with the planning and execution of a social media campaigns leading to a 15% increase in sales.
  • Ensure accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
  • Increased productivity by providing timely administrative support to multiple project teams simultaneously.
  • Expedite decision-making processes by conducting thorough research on industry trends and best practices for executive review.
  • Facilitate smooth communication between departments by acting as the liaison for interdepartmental requests and information sharing.

Deputy Coroner/Medicolegal Death Investigator

Manitowoc County Coroner's Office
01.2018 - Current
  • Improve the accuracy of death investigations by meticulously gathering and analyzing evidence at crime scenes.
  • Conduct preliminary examinations of bodies and assist in autopsies to identify victims, locate signs of trauma and identify factors indicative of time of death.
  • Maintain chain of custody for evidence in accordance with protocols and collaborate with law enforcement, forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
  • Assist families in understanding the circumstances surrounding a loved one''s death by providing compassionate support and clear explanations.
  • Maintain detailed, court-ready reports and records of each case, ensuring both accuracy and promptness in reporting to relevant parties.
  • Manage sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.
  • Assist in research and investigation of cold cases
  • Provide training, guidance, and direction to new and less experienced investigators
  • Developed and implemented new office policies and procedures, contributing to overall efficiency and effectiveness.
  • Participate in professional development opportunities such as conferences, workshops, or seminars to stay current on best practices within the field of death investigation.
  • Maintain professional knowledge through ongoing continuing education courses and certifications in relevant areas such as forensic pathology, death investigation techniques, or grief counseling.
  • Promote community awareness about coroner services through presentations at local schools, organizations, and events.

Full-Cycle Employment Specialist

Express Employment Professionals
12.2023 - 09.2024
  • Managed full-cycle recruitment for up to 20+ job requisitions weekly ranging from entry-level to six-figure skilled professional positions
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Developed and maintained strong relationships with local employers to match clients with suitable job opportunities.
  • Managed and coordinated all recruitment and partner events such as job fairs, mixers, donation drives, and community open office days
  • Handled marketing, BD/sales, account management, and all administration duties as office operated as a 2-employee start-up
  • Researched and implemented new departmental strategies resulting in business profits within the first 11 months of operation
  • Designed and implemented custom applicant tracking system streamlining processes and significantly improving productivity while lowering office costs by over $4000/month
  • Established partnerships with local non-profits opening resource exchange opportunities and community integration.

Contact Investigator (Contract)

Waukesha County DHHS
08.2020 - 05.2021
  • Managed a high-volume caseload of contact investigations while maintaining accuracy and attention to detail
  • Conducted in-depth interviews with infected individuals in a professional manner that reflected emotional and cultural awareness
  • Maintained strict confidentiality and followed all legal and ethical guidelines in handling sensitive information
  • Analyzed data to identify patterns/trends in COVID-19 transmission
  • Extracted, analyzed, and compiled lab data in WEDSS from facilities
  • Managed attendance and conducted meetings via Teams
  • Assisted in conducting, processing, and analyzing COVID tests at designated sites as needed.

Education

BS in Environmental Sciences -

University of Wisconsin - Milwaukee
Milwaukee, WI
12.2014

AA in Liberal Arts and Sciences -

Milwaukee Area Technical College
Milwaukee, WI
05.2011

Skills

  • Active Listening
  • Candidate Sourcing
  • Communication
  • CRM and ATS Management
  • Emotional Intelligence
  • Networking
  • Organizational Agility
  • Project Management
  • Relationship Management
  • Strategic planning
  • Training and mentoring
  • Workload Prioritization

Certification

  • Medicolegal Death Investigator Certification, 2019
  • Medical Terminology Certification, 2008

Timeline

Full-Cycle Employment Specialist

Express Employment Professionals
12.2023 - 09.2024

Virtual Administrative Assistant and Social Media Marketer

Self-Employed
05.2021 - Current

Contact Investigator (Contract)

Waukesha County DHHS
08.2020 - 05.2021

Deputy Coroner/Medicolegal Death Investigator

Manitowoc County Coroner's Office
01.2018 - Current

AA in Liberal Arts and Sciences -

Milwaukee Area Technical College

BS in Environmental Sciences -

University of Wisconsin - Milwaukee

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