Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kendall Brooks

Southaven,MS

Summary

Adept at multitasking and collaboration, I excelled at Texas Roadhouse by enhancing guest experiences through efficient service and problem-solving. My strong communication and organizational skills improved team workflow and customer satisfaction. I consistently maintained high cleanliness and service quality standards, contributing to a positive dining atmosphere and repeat business.

Dynamic individual with hands-on experience at City Hall Cheesecake and a talent for navigating challenges. Bring solving skills and a proactive approach to new tasks. I am known for adaptability, creativity, and a results-oriented mindset committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals at Acai Bowl.

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level at Boba Cream for the Boba Barista position. Ready to help the team achieve company goals.

Overview

4
4
years of professional experience

Work History

Texas Roadhouse

Jenica Walker
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Acai Bowl

Diane Duggan
09.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Boba Barista

Ryan Duren
03.2023 - 06.2023
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Participated in inventory management tasks to ensure adequate stock levels for daily operations.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
  • Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
  • Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.

City Hall Cheesecake

Lorey Smith
01.2021 - 03.2023
  • Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Lake Cormorant High School
Lake Cormorant, MS
05-2023

High School Diploma -

Gateway Christian School
Horn Lake, MS
05-2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer service
  • Problem-Solving
  • Multitasking
  • Excellent Communication
  • Art
  • Organization and Time Management

Accomplishments

As a girl who lost their mother right before her life started, I have accomplished many things, like graduating with a GPA of 3.54. I have also come a long way from when she passed by getting back into working and determined to finish high school so I can make something of myself. I am currently working two jobs and being in school so I can afford to pay for my school.

Timeline

Texas Roadhouse

Jenica Walker
10.2024 - Current

Acai Bowl

Diane Duggan
09.2024 - Current

Boba Barista

Ryan Duren
03.2023 - 06.2023

City Hall Cheesecake

Lorey Smith
01.2021 - 03.2023

High School Diploma -

Lake Cormorant High School

High School Diploma -

Gateway Christian School

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Kendall Brooks