Kendall Caffee
Little Rock,AR
Summary
Highly motivated and results-oriented Air Force leader with over 10 years of experience in operational planning, program management, personnel management, and administrative support. Proven ability to streamline processes, optimize resource allocation, and consistently exceed mission objectives in dynamic environments. Provided exceptional administrative support at the wing level as the Executive Assistant to the Command Chief Master Sergeant at the 19th Airlift Wing. Expertise includes managing administrative support programs such as Task Management Tool (TMT) and Defense Travel System (DTS). Adept at utilizing Microsoft Office programs including Outlook, Excel, Word, PowerPoint, and Teams. Strong communication, collaboration, and problem-solving skills further enhance ability to excel in any professional setting.
Overview
17
17
years of professional experience
Work History
Unit Deployment Manager
United States Air Force
10.2023 - Current
- Worked closely with the Commander to prepare and execute exercises, deployments, and higher headquarters taskings.
- Served as the primary point of contact for external agencies, fostering strong relationships that facilitated smoother clearance processes for deploying units
- Generated data-driven reports on unit readiness, providing leadership with critical information for informed decision-making
- Mentored junior staff on unit deployment procedures, contributing to a culture of knowledge sharing and continuous improvement
- Evaluated post-deployment feedback from unit members, utilizing insights gained to improve subsequent missions continually.
- Enhanced unit readiness by efficiently managing deployment schedules and coordinating training exercises.
- Coordinated closely with other departments such as logistics, procurement, and human resources to ensure seamless integration during the deployment process.
- Increased efficiency of administrative processes by implementing new software tools for tracking deployment data.
- Conducted thorough pre-deployment briefings to ensure all personnel were fully informed of mission objectives and requirements.
- Ensured compliance with all regulations and directives by maintaining accurate records of personnel qualifications and certifications.
- Conducted regular reviews of existing policies and procedures to identify and address areas requiring refinement or updating, ensuring continued alignment with evolving organizational needs.
- Boosted morale among unit members through attentive support and efficient resolution of personal concerns or logistical challenges during deployments.
Flight Chief
United States Air Force
05.2023 - 10.2023
- Led 68 aircraft technicians, ensuring mission success and safety.
- Optimized team effectiveness through strategic personnel management and training.
- Implemented a risk management framework, reducing operational hazards by twelve percent and improving safety.
- Fostered a culture of continuous improvement, leading to five percent faster maintenance and improved communication.
- Leveraged strong problem-solving skills to address unexpected challenges that arose during daily operations without compromising safety or efficiency.
- Transitioned to a digital database for flight operation records, enhancing data accessibility and analysis.
- Enhanced team cohesion and operational efficiency by leading daily briefings and debriefings.
- Evaluated existing processes critically for potential improvements while always keeping an eye on safety regulations adherence.
- Championed a culture of continuous improvement within the team by encouraging open communication among team members about ideas for process improvements or cost savings.
- Contributed to overall company success by consistently meeting or exceeding performance targets in areas such as safety, efficiency, and customer satisfaction.
Section Chief
United States Air Force
10.2022 - 05.2023
- Supervised 45 personnel, managing leave, scheduling, and conducting performance evaluations.
- Fostered a positive work environment.
- Developed and implemented risk management strategies, including monthly safety training and collaboration with the safety office to ensure compliance with OSHA regulations.
- Improved section adaptability through cross-training and workflow streamlining, enabling effective response to changing priorities.
- Ensured adherence to regulations through audits, checklists, and refresher training.
- Oversaw project management, equipment maintenance, and manpower scheduling (PEX system) to meet mission requirements.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Transformed underperforming teams through strategic leadership and targeted performance improvement initiatives.
Executive Assistant to the Command Chief
United States Air Force
10.2021 - 10.2022
- Provided executive administration support for the 19th Airlift Wing Command Chief Master Sergeant, Wing Commander Support Staff, and Wing Staff Agencies in matters impacting ten thousand total force personnel.
- Demonstrated knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs.
- Managed executive calendars, scheduled meetings and appointments, and coordinated travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Showcased knowledge of the organizational and functional responsibilities and operations of an organization.
- Displayed ability to gather, analyze and present facts, communicate effectively, using tact and courtesy and posses the ability to plan, organize work, and meet deadlines.
- Utilized knowledge of structure, programs and work methods of organization for personnel and manning issues to advise senior leadership.
- Skilled in fact-finding, problem analysis, problem resolutions, and development of concrete action plans to solve problems.
- Exhibited ability to plan and organize management programs and functions of an organization.
- Served as the resident subject matter expert for all mandated administrative support programs and ensured unit program compliance with regulations, laws, policies, and wing commander directives.
- Oversaw the Wing's awards program where I chaired fifty seven boards, three ceremony committees, and reviewed 300 packages that led to sixty five Major Command and Headquarters of the Air Force level wins.
- Drove Wing Developmental Special Duty program, tasked and coordinated with five group level organizations, vectored 230 members, and generated seventy five future leaders for the Air Force. Contributed to Air Mobility Command being named number one in the Air Force with a thirty percent selection rate.
Aircraft Fuel Systems Specialist
United States Air Force
01.2008 - 10.2021
- Oversaw technicians in the accomplishment of scheduled and unscheduled maintenance on 49 C-130J aircraft.
- Responsible for the supervision, training, development, and safety of personnel while conducting confined space entry tasks.
- Primary facility manager responsible for conducting monthly inspections and coordinating work orders with the Civil Engineering Squadron for 3 facilities.
- Managed internal control tool set for section by accomplishing and validating self-assessment checklist to ensure unit compliance.
- Diagnosed, analyzed problems and implemented solutions to aircraft systems malfunctions.
- Displayed excellent knowledge of structure, programs and work methods of organization for personnel and manning issues.
- Inspected, tested, removed, replaced, troubleshot, overhauled, and installed various aircraft systems and components.
Education
Associate of Arts - Aviation Maintenance Technology
Community College of The Air Force
Montgomery, AL08.2020
Skills
- Office Management
- Database Management
- Advanced MS Office Suite
- Project Planning
- Project Management
- Staff Management
- Team Leadership
- Operating Procedures
- Strong Problem Solver
- Executive Support
Additional Information
Chief Master Sergeant Fred Archer Military (Tuskeegee) Award
Senior Non-Commissioned Officer Maintenance Support Professional of the Quarter, Apr-Jun 2023
Senior Non-Commissioned Officer Maintenance Support Professional of the Quarter, Jul-Sep 2023
Maintenance Professional of the Year, 2018
Timeline
Unit Deployment Manager
United States Air Force
10.2023 - Current
Flight Chief
United States Air Force
05.2023 - 10.2023
Section Chief
United States Air Force
10.2022 - 05.2023
Executive Assistant to the Command Chief
United States Air Force
10.2021 - 10.2022
Aircraft Fuel Systems Specialist
United States Air Force
01.2008 - 10.2021
Associate of Arts - Aviation Maintenance Technology
Community College of The Air Force
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