Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Carpenter

Morehead,KY

Summary

Dynamic Lead Peer Support Specialist with a proven track record at Mt. Comprehensive Care and Shepherd's Shelter/Ross Rehab. Expert in motivational interviewing and relationship building, I've significantly enhanced participant engagement and support network access. My leadership and empathy have fostered trust and resilience, driving positive outcomes in recovery and mental health advocacy.

Overview

6
6
years of professional experience

Work History

Lead Peer Support

Mt. Comprehensive Care
05.2021 - 11.2024
  • Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
  • Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
  • Assisted in conflict resolution, addressing interpersonal issues between peers effectively and professionally.
  • Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
  • Increased participant engagement through tailored support sessions based on individual needs and goals.
  • Connected individuals with relevant resources both within the organization and externally to further promote their personal growth journey.
  • Participated in ongoing professional development opportunities to maintain knowledge of best practices within the field of peer support leadership.
  • Maintained confidential records of participant progress while adhering to privacy regulations and ethical guidelines.
  • Provided referrals to appropriate professionals or services when necessary, ensuring comprehensive care for each participant.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Attended classes and seminars to enhance knowledge of equipment and operating systems.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

Certified Peer Support Specialist

Shepherd's Shelter/Ross Rehab
12.2018 - 05.2021
  • Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
  • Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
  • Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
  • Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
  • Increased community awareness of mental health issues by conducting outreach presentations at local schools, businesses, and organizations.
  • Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
  • Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
  • Provided compassionate assistance to clients during challenging life transitions, helping them navigate obstacles with increased confidence and resilience.
  • Led engaging support groups tailored to participants'' unique needs, promoting healthy coping skills and strategies for maintaining wellness.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.

Education

Associate of Science - Human Services

Maysville Community And Technical College
Maysville, KY
05-2025

Skills

  • Relapse prevention
  • Self-care management
  • Stress reduction techniques
  • Role modeling
  • Motivational interviewing
  • Multicultural competence
  • Resource navigation
  • De-escalation techniques
  • Peer mentoring
  • Boundary setting
  • Feedback delivery
  • Empathy development
  • Collaborative planning
  • Relationship cultivation
  • Recovery guidance
  • Problem-solving skills
  • Leadership skills
  • Arranging transportation
  • Social activity planning
  • Relationship building skills
  • Planning skills
  • Appointment scheduling
  • Issue resolution
  • Providing direction
  • Behavioral health
  • Recovery planning
  • Rapport building
  • Positive environment facilitation
  • Community services information
  • Communication
  • Recovery assistance and support
  • Relationship development
  • Individual counseling
  • Conflict mediation
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Decision-making

Timeline

Lead Peer Support

Mt. Comprehensive Care
05.2021 - 11.2024

Certified Peer Support Specialist

Shepherd's Shelter/Ross Rehab
12.2018 - 05.2021

Associate of Science - Human Services

Maysville Community And Technical College

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Kendall Carpenter