Kendall Colbright
Everett,WA
Summary
Office Manager with over 5 years of customer service experience. Adept at communicating with clients, vendors and suppliers, coordinating various business operations, and maintaining documents and files in order. Eager to bring strong attention to detail and accuracy to the team. Proficiencies include operations management and managing teams.
Overview
6
6
years of professional experience
Work History
CAD/CAM Technician
Trosvig Dental Lab
09.2023 - Current
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Adhered to specifications to craft well-fitting appliances.
- Fabricated custom dental appliances such as crowns, bridges, dentures, and implants with precision craftsmanship.
- Meticulously inspected final products to ensure adherence to quality standards and dentist specifications.
- Ensured precise color matching of dental prosthetics, improving patient satisfaction rates.
- Implemented digital dentistry techniques, increasing accuracy in dental restorations production process.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Established strong communication channels with team members and clients, enhancing collaboration efforts.
- Continuously updated knowledge in new materials and technologies, resulting in improved product offerings for clients.
- Enhanced dental prosthetics quality by utilizing advanced equipment and techniques.
- Supported the practice's reputation as a leader in quality restorative dentistry through consistent production excellence.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
House Manager
Village Theatre
02.2018 - Current
- Facilitate the safety and well being of up to 450 patrons during performances
- Act calmly and professionally to keep all patrons safe in case of emergencies
- Lead a team of up to 10 ushers to provide assistance and direction to patrons
- Provide patrons and ushers with information regarding the current season of performances
- Communicate with stage management to ensure the production is progressing on schedule
- Resolve seating conflicts among patrons in a patient and understanding manner
- Conduct and submit house reports at the end of each performance through email
- Maintain a clean and welcoming front of house
- Issue out hearing devices for patrons during performances
- Seating late patrons in a discrete way as to not impair the experience of other patrons
- Safely and accurately count and deposit cash from concessions
- Secure and arm the theatre after performance
Office Manager
Trosvig Dental Lab
03.2021 - 09.2023
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Updated reports, managed accounts and generated reports for company database.
- Coordinated and aligned office schedules and disseminated important work information to employees.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Delivery Driver
Trosvig Dental Lab
03.2020 - 03.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed records of deliveries
- Checked loads against documentation before completing final delivery at destinations.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Fostered positive working relationships with regular customers.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Followed procedures to maintain company and customer data confidentiality.
- Assisted office staff with tasks during downtime.
Department Manager
Old Navy
03.2019 - 03.2020
- Ensured the success of sales in kids and baby departments through the execution and maintenance of department standards and management
- Directed work of as many as 10 employees focused on kids and baby department
- Planned, mapped and executed merchandising directions
- Owned, led, and executed visual programs and flexing of product
- Communicated clear expectations and goals to each team member
- Built a talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills
- Supervised and directed all merchandise and shipment processing
- Proactively planned and collaborated within the management team to ensure processes are scheduled appropriately and completed within time allotted and completed to company expectations
- Assigned work to team members based on company needs, personal strengths and job knowledge
Education
Bachelor of Arts - Film And TV Production
Columbia College Hollywood
Tarzana, CA06.2018
Skills
- Office Management
- Team Management
- Intuit QuickBooks
- Invoice and Payment Tracking
- Mail and Package Distribution
- Scheduling
- Administration and Operations
- Skilled in Microsoft Office
- Adaptable and Resilient
- Database Maintenance
- Documentation
Timeline
CAD/CAM Technician
Trosvig Dental Lab
09.2023 - Current
Office Manager
Trosvig Dental Lab
03.2021 - 09.2023
Delivery Driver
Trosvig Dental Lab
03.2020 - 03.2021
Department Manager
Old Navy
03.2019 - 03.2020
House Manager
Village Theatre
02.2018 - Current
Bachelor of Arts - Film And TV Production
Columbia College Hollywood
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