Kendall Cook

Handled landscaping tasks including mowing, sod laying, and flower bed maintenance.

• Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
• Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.

• Enhanced customer satisfaction by providing timely updates on claims status and addressing concerns promptly.
• Kept electronic claim files properly documented with accurate, clear and timely information and reports reflecting adjustment activities and substantiating any payments made.
• Conducted prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin and extent of loss.
• Consistently met performance metrics for claim closures by managing caseloads effectively and prioritizing urgent cases.
• Negotiated settlement of claims of varying complexity and peril, achieving prompt, fair and equitable settlement of claim in cases of policy liability.
• Managed multiple priorities simultaneously while ensuring all tasks were completed within set deadlines and quality standards maintained.

Executed successful vehicle transactions.

• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Prepared reports detailing findings of inspections, investigations, and tests.
• Ensured compliance with industry regulations through meticulous attention to detail during inspections.
• Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
• Upheld codes and regulations governing materials, processes, and procedures.
• Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.