Kendall Craddock
East Lansing
Summary
Detail-oriented professional with expertise in client service, operations, and cross-team coordination. Proven track record in managing large-scale corporate events at AF Group and overseeing leasing processes and resident relations at Red Cedar Flats. Demonstrated crisis-response and leadership abilities as a lifeguard at the Michigan Athletic Club. Exceptional communication and problem-solving skills enhance professionalism and client engagement.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Lifeguard
Michigan Athletic Club
East Lansing
08.2025 - Current
- Conducted daily safety inspections of pool facilities to ensure compliance with health regulations.
- Executed emergency response protocols during drills, ensuring preparedness for real emergencies.
- Provided first aid and CPR assistance, guaranteeing prompt responses to emergencies.
- Communicated essential pool rules and safety procedures to enhance guest awareness.
Leasing Associate
Red Cedar Flats
East Lansing
05.2023 - Current
- Completed compliance work two months ahead of schedule by collaborating with 8 interns and professional staff.
- Assisted prospective tenants during property tours, emphasizing amenities to increase interest.
- Resolved tenant issues in coordination with maintenance staff, enhancing resident experience.
- Facilitated training sessions for new hires to ensure consistent high-quality leasing services across team.
Server
Reno's Sports Bar
Lansing
05.2024 - 09.2024
- Provided attentive service, addressing customer concerns proactively and professionally.
- Processed food and beverage orders accurately while adhering to customer preferences.
- Maintained cleanliness of dining and service areas, ensuring compliance with health standards.
- Executed daily cash handling procedures for accurate management of cash drawer.
Corporate Events Intern
AF Group
Lansing
05.2023 - 05.2024
- Coordinated logistics for various corporate events, ensuring effective execution throughout planning stages.
- Conducted venue research and site visits, delivering comprehensive reports on suitability for events.
- Managed vendor relationships through effective communication and contract negotiation aligned with event requirements.
- Collaborated with marketing teams to develop engaging social media content, boosting event visibility.
- Oversaw on-site registration processes, facilitating a seamless experience for attendees while maintaining accurate records.
Education
Bachelor of Arts - Advertising Management
Michigan State University
East Lansing, MI12-2026
Skills
- Microsoft Office Suite
- Social media strategy
- Project management
- Customer support
- Financial operations
- CPR and AED certification
Certification
Certifications
• SeeHer Education Certificate Program – Association of National Advertisers (ANA), 2025
Training in accurate representation, gender equality in media, and culturally responsible advertising.
• SeeHer Education Certificate Program – Association of National Advertisers (ANA), 2025
Training in accurate representation, gender equality in media, and culturally responsible advertising.
Affiliations
Entrepreneur - Independent Nail Business
Timeline
Lifeguard
Michigan Athletic Club
08.2025 - Current
Server
Reno's Sports Bar
05.2024 - 09.2024
Leasing Associate
Red Cedar Flats
05.2023 - Current
Corporate Events Intern
AF Group
05.2023 - 05.2024
Bachelor of Arts - Advertising Management
Michigan State University