KENDALL DUNN
Silverdale,WA
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Knowledgeable about various work environments including Food Industry jobs, Home Caretaking, and Pet Caretaking.
Overview
5
5
years of professional experience
Work History
Framer/Designer
Artist's Edge
07.2023 - 12.2023
- Created custom frames to meet needs of individual customers.
- Disassembled frames for repair, refurbishment, or replacement.
- Used appropriate glues, adhesives and sealants for frames, correctly handling chemicals to minimize exposure.
- Inspected frames, identified issues such as warping, and implemented corrections.
- Selected frame materials based on customer budgets, taste and specific needs of each project.
- Matched frame designs to existing décor or specific interior design styles.
- Planned and executed work with proper tools and materials to maximize efficiency.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Deli Clerk
Safeway
02.2023 - 06.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Offered product samples to customers, generating additional sales through taste-testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
Sales Associate
GameStop
09.2020 - 03.2021
- Promoted visual presentation standards by keeping store replenished
- Operated cash register and POS to process sales transactions and handle payments
- Cross-trained with other store departments and areas, supporting overall retail operations
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Drove sales through customer relationship building and suggestive selling techniques
- Followed checklist to complete retail store opening and closing activities
- Alerted management to potential security issues, supporting loss prevention and reducing shrink.
Administrative Assistant
United Way
06.2019 - 11.2019
- Leveraged CRM system to update contact lists and perform data entry
- Utilized financial reporting software to generate financial statements and create reports
- Monitored and coordinated venue reservations and travel arrangements, facilitating meetings and events
- Served as primary point of contact for facilitating operational and administrative inquiries
- Proofread and edited correspondence to fix typographical errors or mistakes in grammar
- Utilized sign-in and badge systems to screen and monitor visitors
- Maintained office inventory by assisting with supply orders
- Used Microsoft Office Suite to create and revise documents and presentations.
Cashier
The Cave Wine & Spirits
09.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Danbury High School
Danbury, CT06.2017
High School Diploma -
WERACE Adult Education
Danbury, CT06.2017
Skills
- Teamwork and Collaboration
- Stocking and Receiving
- Time Management
- Verbal and Written Communication
- Membership Sales
- Store Opening and Closing
- Customer Service
- ID Verification
- Cash Handling
- Cleaning and Sanitizing
- Proficient in Microsoft Office
- Inventory Pricing
- Design
- Repairing
- Power tools operation
- Custom framing design
- Art handling
- Attention to detail
Timeline
Framer/Designer
Artist's Edge
07.2023 - 12.2023
Deli Clerk
Safeway
02.2023 - 06.2023
Sales Associate
GameStop
09.2020 - 03.2021
Administrative Assistant
United Way
06.2019 - 11.2019
Cashier
The Cave Wine & Spirits
09.2018 - 05.2019
High School Diploma -
Danbury High School
High School Diploma -
WERACE Adult Education
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