Kendall Edmonds
Coon Rapids,MN
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and mission.
Overview
4
4
years of professional experience
Work History
Professional Dog Groomer
Bubbly Paws
11.2023 - Current
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
- Collaborated with coworkers to ensure seamless coordination during busy periods at the salon.
- Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
Dog Bather
Bubbly Paws
11.2022 - 12.2023
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
- Maintained a clean and organized workspace for efficient grooming operations.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Increased repeat business with personalized care and attention to each dog''s unique needs.
Guest Service Representative
Bubbly Paws
07.2022 - 11.2022
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.
Music Therapist
Toneworks Music Therapy LLC
02.2020 - 06.2022
- Evaluated patient progress regularly, adjusting treatment methods to optimize therapeutic outcomes.
- Enhanced patient well-being by designing and implementing individualized music therapy treatment plans.
- Collaborated with interdisciplinary team members for comprehensive patient care and goal achievement.
Education
Certified Pet Stylist -
Rio Grooming School And Salon
Hastings, MN04.2024
Bachelor of Arts - Music Therapy
University of North Dakota
Grand Forks, ND05.2020
Skills
- Adaptability and Flexibility
- Task Prioritization
- Human and Animal Safety
- Problem-Solving
- Appointment Scheduling
- Cleaning and sanitizing
- Grooming best practices
- Pet First Aid
- Knowledge of Breed Standards
- Dog Behavior Assessment
- Safe handling practices
- Customer Service
Timeline
Professional Dog Groomer
Bubbly Paws
11.2023 - Current
Dog Bather
Bubbly Paws
11.2022 - 12.2023
Guest Service Representative
Bubbly Paws
07.2022 - 11.2022
Music Therapist
Toneworks Music Therapy LLC
02.2020 - 06.2022
Certified Pet Stylist -
Rio Grooming School And Salon
Bachelor of Arts - Music Therapy
University of North Dakota
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