Microsoft Excel
Kendall Grant
Houston,TX
Summary
Dynamic operations professional with a proven track record at Texas Southern University Recreation Center, excelling in cross-functional coordination and health and safety compliance. Demonstrated success in enhancing operational efficiency and negotiating contracts to optimize resources. Skilled in performance monitoring and fostering team communication, achieving high satisfaction ratings and significant process improvements.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Texas Southern University Recreation Center
08.2024 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Online Personal Shopper
Walmart
02.2021 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Operations Associate
Texas Southern University Recreation Center
09.2023 - 08.2024
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Followed shipping and receiving procedures for goods and materials.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
No Degree - Management
Texas Southern University
Houston, TX05-2026
No Degree -
Heritage High School
McKinney, TX05-2022
High School Diploma -
Rock Hill High School
Prosper, TX05-2022
Skills
- Cross-functional coordination
- Performance reporting
- Incidents management
- Production
- Marketing
- Health and safety compliance
- Performance monitoring
Hiring Committee For Texas Southern University Campus Recreation Center
Tasked and trusted with conducting new hire interviews and interest meetings.
Software
Timeline
Manager of Operations
Texas Southern University Recreation Center
08.2024 - Current
Operations Associate
Texas Southern University Recreation Center
09.2023 - 08.2024
Online Personal Shopper
Walmart
02.2021 - Current
No Degree - Management
Texas Southern University
No Degree -
Heritage High School
High School Diploma -
Rock Hill High School
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