KENDALL GREEN
Baltimore,MD
Summary
Organized and dedicated Administrative professional with extensive experience working for a nonprofit organization, marketing companies and in the beauty/cosmetics industry. Proven abilities in administration with strong communication, interpersonal, organizational skills and exceptional customer service in fast-paced environments. Experience delivering stellar customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
Work History
Office Administrator
Faith Baptist Church
2015.09 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Make copies, send faxes, file paperwork and send out mail
- Support staff
- Coordinate ministry meetings
- Sort and distribute mail
- Create & Maintain calendar
- Coordinate church events
- Liaison representative for surrounding community
- Collect & Update membership information
- Document member contributions
- Scan donation deposits remotely
- Analyze and process weekly giving
- Coordinate funeral services and staff
- Log invoices and payments
- Create weekly bulletins and flyers for upcoming events
- Maintain website
- Trained personnel and interns in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Edited documents to improve accuracy of language, flow, and readability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Owner/COO, Head Makeup Artist
EndAll Cosmetics
2013.12 - Current
- Handle all scheduling
- Marketing & promotions
- Run & maintain website
- Manage all client communication
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
- Conferred with producers, customers and performers to determine desired appearance.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Scheduled onsite and offsite makeup appointments for clientele.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Applied various layers of makeup to performers and customers to obtain necessary effect and look.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Administrative Assistant
Faith Baptist Church
- Complete daily morning and evening checklist
- Continuously update spreadsheets and other data
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Create Microsoft Word and Excel documents
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Compile, enter, and email daily reports to company executives
- Collect balances
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Assistant/Paralegal
Harris-Jones & Malone Law Office
2013.10 - 2014.03
- Day to day office operations
- Create invoices
- Complete registrations and court documents
- Schedule meetings & organize calendar
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed research to collect and record industry data.
Personal Assistant
Harris, Jones & Malone
2013.06 - 2013.10
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Development Director
InterFace Talent
- Conduct evaluations of potential clients
- Create daily reports of progress and earnings
- Collect payment from accepted talent
- Conducted orientation sessions and organized on-the-job training for new hires.
- Performed essential administrative support duties by providing scripts, preparing breakdowns, developing shortlists, handling paperwork and agreements and communicating with actors.
- Prioritized numerous activities by continually updating information, controlling scheduling and corresponding with contacts via phone and email.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Identified new sources, both individual and business, of support as donors and vendors
Education
Some College (No Degree) - Business Management
Morgan State University
Baltimore, MDSkills
- TECHNICAL SKILLS:
- Microsoft Office
- Servant Keeper, Adobe Acrobat, Zoom, Dropbox & Google applications
- Meeting Minutes
- Records Management Systems
- Office Equipment Maintenance
- Administrative Support
- Accounting Support
- Technical Support
Timeline
Office Administrator
Faith Baptist Church
2015.09 - Current
Owner/COO, Head Makeup Artist
EndAll Cosmetics
2013.12 - Current
Administrative Assistant/Paralegal
Harris-Jones & Malone Law Office
2013.10 - 2014.03
Personal Assistant
Harris, Jones & Malone
2013.06 - 2013.10
Administrative Assistant
Faith Baptist Church
Development Director
InterFace Talent
Some College (No Degree) - Business Management
Morgan State University
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