Summary
Overview
Work History
Education
Skills
Personal Information
Work Preference
Timeline
DeliveryDriver

Kendall Grissom

Cincinnati,OH

Summary

Highly skilled and detail-oriented professional with extensive experience in warehouse operations, customer service, and data entry. Proven ability to manage tasks efficiently and communicate effectively. Seeking to leverage my strong customer support background and technical skills in a remote position such as customer service representative, chat agent, or data entry specialist.

Overview

17
17
years of professional experience

Work History

Warehouse Associate

Amazon Warehouse
Cincinnati
02.2024 - Current
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Monitored stock levels and reordered supplies when necessary.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.

Warehouse Associate

La crema company
Cincinnati
08.2023 - 02.2024
  • Operate a machine to grind coffee, also taking measurements to flavor coffee, and put it in the proper location once done.
  • Loaded and unloaded delivery trucks with pallet jacks and hand carts.
  • Followed safety protocols while operating machines and equipment.
  • Provided assistance in loading and unloading containers onto trailers for transport.

Warehouse Associate

Sam ash music stores
Cincinnati
08.2022 - 09.2023
  • Receiving stock for store, and taking care of warehouse operations, and keeping warehouse clean
  • Utilized RF scanners to accurately process inbound and outbound shipments.
  • Assisted with loading and unloading trucks using a hand truck or dolly when needed.
  • Coordinated with vendors regarding delivery schedules and backorders.
  • Operated forklifts, pallet jacks, and other material handling equipment to move product within the warehouse.
  • Maintained inventory records and prepared reports related to stock levels, orders, transfers.

Cherry Picker Operator

ORS Nasco
Cincinnati
05.2023 - 08.2023
  • Cherry picker, sorting locations, RF scanner
  • Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
  • Followed established safety protocols when working around hazardous materials or heavy loads.
  • Assisted in loading and unloading goods from trucks onto pallets.
  • Provided assistance in rearranging warehouse storage shelves as needed.
  • Operated cherry picker to move, locate, relocate, and stack material in warehouse.

Warehouse Worker

NTW National Tire Wholesale
Cincinnati
04.2018 - 07.2022
  • Picks and pulls customer orders using a reach truck / cherry picker and unloads trucks daily
  • Tracked shipping information using automated software programs such as Warehouse Management Systems or Enterprise Resource Planning.
  • Maintained a safe working environment by adhering to safety policies and procedures.
  • Ensured accuracy of work by inspecting outgoing shipments for completeness prior to loading onto delivery vehicle.
  • Loaded outbound vehicles with shipments as per customer orders.
  • Maintained cleanliness of warehouse premises by sweeping floors and removing debris from dock area regularly throughout shift duration.
  • Utilized RF scanners to ensure accurate data entry of all materials received into the warehouse.
  • Operated forklifts safely while loading and unloading pallets from trailers or staging areas within the warehouse facility.

Warehouse Lead Man

Wayne dalton garage door sales
Cincinnati
08.2017 - 04.2018
  • Taking care of the warehouse cleaning, moving, sorting, helping customers
  • Supervised a team of 3-4 warehouse associates, providing guidance and feedback as needed.
  • Participated in monthly meetings discussing goals, objectives, and performance metrics related to the warehouse operations.
  • Organized warehouse layout to maximize efficiency by creating designated areas for specific products.
  • Processed customer orders quickly and accurately according to established timelines.
  • Assisted with loading and unloading trucks using forklifts or pallet jacks when necessary.

Warehouse Picker/Packer

Marketing Support Services
Cincinnati
10.2010 - 03.2018
  • Verified accuracy of picked items against pick list or customer order.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Inspected incoming shipments for damage or discrepancies between the packing list and actual inventory received.
  • Collaborated with team members on projects as needed.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Picked items for customer orders according to order slips or verbal instructions.

Order Picker

Radial Inc
Walton
08.2010 - 09.2010
  • Pick & Pack
  • Used a scanner to search for customers' items, went and picked the item and sent them down the conveyor to be processed on the line.
  • Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Verified accuracy of picked items by comparing them against pick list.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
  • Followed all safety protocols while operating warehouse machinery and driving forklifts.
  • Operated warehouse machinery such as forklifts to move materials within the facility.
  • Stocked shelves with incoming merchandise as needed.
  • Organized stock on shelves in an orderly fashion for efficient retrieval.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.

Warehouse Associate

Quality Associates
Sharonville
11.2007 - 02.2009
  • Pick and pack clients' orders using reference codes also referring to the reference sheet
  • Loaded and unloaded goods from trucks using forklifts and pallet jacks.
  • Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Reported any damaged goods or errors in paperwork immediately to supervisor.
  • Picked items for customer orders according to order slips or verbal instructions.
  • Verified accuracy of picked items against pick list or customer order.
  • Provided assistance with special projects related to warehouse operations.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Organized stockroom shelves to ensure efficient storage of products.
  • Utilized shrink wrap machines to secure packages prior to shipment.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Weighed and measured products and materials to meet regulatory requirements.

Education

High school diploma -

Princeton High School
Cincinnati, OH
06.2007

Skills

  • Typing
  • Reach Truck
  • RF Scanner
  • Warehouse Experience
  • Materials Handling
  • Order Picker
  • Forklift
  • Pallet Jack
  • Order Picking
  • Freight Experience
  • Technical Support
  • Heavy lifting
  • Load & unload
  • Warehouse management
  • Customer service
  • Computer hardware
  • Assembly
  • Security
  • Communication skills
  • Cherry picker
  • Manufacturing
  • Freight
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Office
  • Data entry
  • Materials handling
  • Phone etiquette
  • Customer support
  • Computer skills
  • Inventory Control
  • Computer Hardware
  • Loading and unloading
  • Inventory organization
  • Assembly and production
  • Freight Labeling
  • Inventory counting
  • Product verification
  • Shipping and receiving
  • Heavy Lifting
  • Warehouse Operations
  • Packaging and Labeling
  • Material Handling
  • Warehouse Safety
  • Operations Support
  • Barcode scanning
  • Wrapping and boxing
  • Pallet Jack Operations
  • Appointment Scheduling
  • Scheduling
  • Inbound and Outbound Calling
  • Online communications
  • Customer services
  • Call Centers
  • Support Services

Personal Information

Work Permit: Authorized to work in the US for any employer

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time offPaid sick leave401k match4-day work week

Timeline

Warehouse Associate

Amazon Warehouse
02.2024 - Current

Warehouse Associate

La crema company
08.2023 - 02.2024

Cherry Picker Operator

ORS Nasco
05.2023 - 08.2023

Warehouse Associate

Sam ash music stores
08.2022 - 09.2023

Warehouse Worker

NTW National Tire Wholesale
04.2018 - 07.2022

Warehouse Lead Man

Wayne dalton garage door sales
08.2017 - 04.2018

Warehouse Picker/Packer

Marketing Support Services
10.2010 - 03.2018

Order Picker

Radial Inc
08.2010 - 09.2010

Warehouse Associate

Quality Associates
11.2007 - 02.2009

High school diploma -

Princeton High School

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Kendall Grissom