Kendall Harris
Durant,OK
Summary
Dynamic leader with a proven track record at Sarge's Garage LLC, excelling in operations management and strategic planning. Skilled in fostering team collaboration and driving process improvement, I have significantly enhanced productivity and efficiency. My adeptness in negotiation and customer service ensures project success and stakeholder satisfaction.
Overview
13
13
years of professional experience
Work History
Towing Coordinator
Sarge's Garage LLC
Durant, OK
04.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Delegated work to staff, setting priorities and goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Ensured compliance with company policies and procedures related to project management activities.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Stonemason
T&C Stone
Broken Bow, OK
04.2022 - 04.2023
- Moved bricks, tools and supplies with equipment such as forklifts and hand trucks.
- Drilled holes in stone and anchored brackets in holes to secure.
- Planned and laid out projects to ensure efficient use of materials.
- Filled joints between stones with trowels and used points to create professional lines.
- Readied work areas by clearing and smoothing surfaces and adjoining structures.
- Measured, cut, carved and polished stones for construction projects.
Wrecker Operator
White's Garage Door
Durant, OK
10.2021 - 04.2022
- Inspected trucks daily to ensure they are properly maintained and operating safely.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Assisted customers with accident scene clean up such as debris removal from roadway or shoulder area.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Recorded expenses and maintained receipts.
- Responded promptly to emergency calls in accordance with established protocols.
- Demonstrated proficiency in driving manual transmission vehicles.
- Provided roadside assistance services such as jump starts and tire changes for stranded motorists.
Table Games Dealer
Choctaw Casino & Resort - Durant
Durant, OK
05.2012 - 07.2021
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Communicated effectively with other members of the table games staff team.
- Responded quickly and appropriately to any disputes that arose between players.
Education
High School Diploma -
Broken Bow High School
Broken Bow, OK05-2011
Skills
- Consulting
- Recordkeeping
- Clear communication
- Negotiation
- Customer service
- Contract negotiation
- Time management
- Problem-solving
- Team collaboration
- Document management
- Decision-making
- Best practices implementation
- Workflow management
- Strategic planning
- Scheduling expertise
- Information collection
- Permit applications
- Insurance verification
- Project Support
- Scheduling and calendar management
- Verbal and written communication
- Administrative oversight
- Deadline management
- Writing requirements
- Attention to detail
- Accounts reconciliation
- Adaptability and flexibility
- Report writing
- Staff supervision
- Relationship building
- Project management
- Process improvement
- Presenting ideas and plans
- Operations management
- Risk management
- Contract management
- Schedule coordination
- Data entry
- Database management
- Administrative leadership
- Multitasking and organization
References
References available upon request.
Timeline
Towing Coordinator
Sarge's Garage LLC
04.2023 - Current
Stonemason
T&C Stone
04.2022 - 04.2023
Wrecker Operator
White's Garage Door
10.2021 - 04.2022
Table Games Dealer
Choctaw Casino & Resort - Durant
05.2012 - 07.2021
High School Diploma -
Broken Bow High School
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