Summary
Overview
Work History
Education
Skills
Timeline
Generic

KENDALL HARWELL

Houston,TX

Summary

Focused Account Executive offering background in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.

Overview

11
11
years of professional experience

Work History

Mid Market Account Executive

Eventbrite
08.2023 - Current
  • Maintain accurate records of customer interactions using CRM software tools.
  • Creates detailed reports on sales activities, forecasting future performance metrics.
  • Manage sales pipeline from lead generation to close in order to achieve revenue goals.
  • Cultivate relationships with key stakeholders, including C-level executives, to ensure successful implementation of programs.
  • Builds sales forecasts and schedules to reflect desired productivity targets.

FY 2023

  • 99% to quota for Q4 (ramp)
  • #3 on entire team while on ramp

FY 2024

  • 123% to quota for Q1
  • 111% to quota for Q2
  • 164% to quota for Q3

Account Executive

DocuSign
Chicago, IL
12.2021 - 08.2023

FY 2022

#11/265 AE’s Chicago Office

Finished #2/265 July 2022

123% of quota for FY 2022

Sales Trip

Experience in 300k deal cycles

8-40 day sales cycle (SMB)

2 month sales cycle (Mid-Market)

Experience in ZoomInfo, Sales Navigator, Salesforce

  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.

Senior Account Executive

Yelp
Chicago, IL
09.2019 - 12.2021

FY 2019

#3/60 New Hire Class

#20/1000 AE’s Chicago Office

Sales Trip

FY 2020

#5/850 AE’s Chicago Office

600k booked revenue

Sales Trip

Presidents Club

Elite AE Club

AE of the Month (August and October)

FY 2021

#7/1100 AE’s Chicago Office

700k booked revenue

Sales Trip

Elite AE Club

AE of the month (April, May, July, September)

  • Utilized CRM to collect, organize and manage sales data and customer information.
  • Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
  • Maintained updated knowledge of changing industry, standards and trends related to accounts.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Prepared sales presentations or proposals to explain product specifications or applications

Senior Team Leader

Endurance Warranty
Chicago, IL
02.2016 - 09.2019

FY 2016

  • Generated and shared comprehensive and detailed reports about team performance, mission-related objectives and deadlines.
  • Suggested and organized team building activities and rewarded accomplishments.
  • Assisted management in hiring process and new team member training.
  • Monitored team performance and reported on metrics.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

#2 team /23 in Chicago Office

#5 team /64 in entire org

Sales Representative

Napleton Automotive Group
Calumet City, IL
02.2014 - 02.2016

FY 2014

#3/15 in dealership

Certification from Kia manufacturing

Certification from Hyundai manufacturing

Salesperson of the month Sept 2014

  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Education

Bachelor of Science - Business Administration

Saint Joseph’s College
Rensselaer, IN
05.2014

Skills

  • Customer Relationships
  • Account Management
  • Budget Management
  • Negotiation and Persuasion
  • Sales Strategies Implementation
  • Business Growth Opportunities
  • Research and Analysis
  • Revenue Generation
  • Customer Relationship Management
  • Needs Assessments
  • Pipeline Management
  • Negotiation Skills
  • Territory Management

Timeline

Mid Market Account Executive

Eventbrite
08.2023 - Current

Account Executive

DocuSign
12.2021 - 08.2023

Senior Account Executive

Yelp
09.2019 - 12.2021

Senior Team Leader

Endurance Warranty
02.2016 - 09.2019

Sales Representative

Napleton Automotive Group
02.2014 - 02.2016

Bachelor of Science - Business Administration

Saint Joseph’s College
KENDALL HARWELL