Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
After-School Program Leader
Rise Richmond
Richmond, VA
08.2018 - 05.2019
Organized and supervised daily activities for students in the after-school program.
Assisted with homework assignments, projects, and tests.
Led group discussions and activities related to character building topics such as respect, responsibility, and community service.
Planned field trips to reinforce learning objectives of the curriculum.
Fraud Detection Coordinator
Capital One
Richmond , VA
07.2019 - 02.2024
Investigated suspicious activities including credit card fraud, money laundering, identity theft, and other financial crimes.
Monitored customer accounts for unusual or suspicious behavior.
Analyzed customer accounts and transactions for potential fraudulent activity.
Collaborated with internal teams to ensure compliance with applicable laws and regulations concerning fraud prevention.
Performed periodic reviews of existing policies, procedures, and controls related to fraud prevention initiatives.
Compiled data from multiple sources into reports used by management for decision making purposes.
Documented all findings during investigations into a centralized database system.
Reviewed customer applications for accuracy and consistency prior to approval.
Responded promptly to inquiries from customers regarding suspected fraudulent activity.
Education
Some College (No Degree) - Business Administration
J Sargeant Reynolds Community College
Richmond, VA
Skills
Excel
Access
Written Communication
Customer Relations
Remote Office Availability
Power point
Share point
Organization and Time Management
Microsoft Office
Certification
Active CompTIA Security +
Timeline
Fraud Detection Coordinator
Capital One
07.2019 - 02.2024
After-School Program Leader
Rise Richmond
08.2018 - 05.2019
Some College (No Degree) - Business Administration