Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kendall James

Houston,TX

Summary

Dynamic retail professional with experience at Pacsun, excelling in customer service and inventory management. Proven ability to enhance sales through effective product knowledge and teamwork. Recognized for maintaining organized stock levels and ensuring a positive shopping experience. Committed to reliability and fostering collaborative environments for optimal performance.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Pacsun
San Antonio, Texas
08.2021 - 05.2024
  • Assisted customers with product selection and inquiries.
  • Maintained store presentation and merchandise organization.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service experiences.
  • Restocked shelves and ensured inventory levels met demand.
  • Handled customer returns and exchanges efficiently.
  • Educated customers about current sales and promotions offerings.
  • Assisted customers with finding the right product for their needs.

Stock Room Associate

Toys"R"Us
Katy, Texas
06.2016 - 01.2021
  • Organized stockroom inventory to ensure efficient product retrieval.
  • Received incoming shipments and verified accuracy of items received.
  • Maintained cleanliness and safety standards in the stockroom area.
  • Assisted in restocking shelves and displays on the sales floor.
  • Collaborated with team members to streamline inventory processes.
  • Operated machinery for moving heavy merchandise safely and effectively.
  • Implemented best practices for labeling and categorizing products accurately.
  • Communicated with management regarding stock levels and needs effectively.

Lifeguard

Houston Recreation Management
Houston, Texas
05.2014 - 09.2016
  • Monitored pool areas to ensure safety of all patrons at Houston Recreation facilities.
  • Responded promptly to emergencies, administering first aid and CPR as needed.
  • Enforced facility rules and regulations to maintain a safe swimming environment.
  • Conducted regular safety inspections of pools and surrounding areas for hazards.
  • Assisted with training new lifeguards on safety protocols and rescue techniques.
  • Maintained cleanliness of the pool area, ensuring equipment was in proper condition.
  • Communicated effectively with guests to provide information about facility services.

Education

BBA - Marketing Research

The University of Texas At San Antonio
San Antonio, TX
05-2024

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Sales strategies
  • Product knowledge
  • Stock replenishment
  • Effective communication
  • Customer assistance
  • Stocking and receiving
  • Product merchandising
  • Truck unloading
  • Store opening and closing
  • Cash drawer balancing
  • Reliability and punctuality
  • Teamwork and collaboration

Accomplishments

NSLS National Honor Society award (college)

Phi Sigma Beta Honor society (college)

Languages

Spanish
Limited

Timeline

Retail Sales Associate

Pacsun
08.2021 - 05.2024

Stock Room Associate

Toys"R"Us
06.2016 - 01.2021

Lifeguard

Houston Recreation Management
05.2014 - 09.2016

BBA - Marketing Research

The University of Texas At San Antonio

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