Kendall Jenkins

As a Sales Associate at a vape shop, I provided exceptional customer service by greeting customers, addressing inquiries, and assisting with product selections to ensure a positive shopping experience. I actively promoted and sold vape products, accessories, and related merchandise, consistently meeting and exceeding sales targets. I maintained up-to-date knowledge of vape products, including e-liquids, devices, and accessories, to offer informed recommendations and educate customers on product use and safety.

My responsibilities included managing cash register operations, processing sales transactions, handling returns and exchanges, and balancing the cash drawer at the end of shifts. I assisted with inventory management tasks such as stocking shelves, conducting inventory counts, and reporting discrepancies to management. I ensured a clean, organized, and visually appealing store environment through regular cleaning and merchandising.

Additionally, I adhered to all state and federal regulations regarding the sale of vape products, including verifying customer age and ensuring proper product labeling. I worked collaboratively with team members to achieve store goals and deliver a cohesive customer experience. I addressed and resolved customer complaints and issues in a professional and timely manner, and assisted in executing in-store promotions and marketing initiatives to drive traffic and increase sales.

This comprehensive role allowed me to develop strong sales, customer service, and teamwork skills, making me a valuable asset in any retail environment.

As a Sales Associate at a vape shop, I provided excellent customer service, ensuring that each customer received personalized attention and support. I assisted customers in selecting vape products, accessories, and merchandise, and consistently achieved sales goals through effective product promotion and upselling techniques. I developed a comprehensive understanding of vape products, including e-liquids, devices, and accessories, to offer knowledgeable recommendations and guidance on product use and safety.

In this role, I was responsible for operating the cash register, processing transactions, handling returns, and maintaining accurate cash drawer records. I played a key role in inventory management, including restocking shelves, performing regular inventory counts, and reporting any discrepancies to the store manager. I maintained a clean, organized, and inviting store environment, contributing to a positive shopping experience.

Compliance with state and federal regulations regarding vape product sales was a priority, including verifying customer age and ensuring all products were properly labeled. I collaborated with my team to achieve store objectives and provided support and training to new team members. I effectively handled customer complaints and resolved issues promptly, enhancing customer satisfaction. Additionally, I participated in executing in-store promotions and marketing campaigns, driving increased customer traffic and sales.

Through this experience, I honed my sales, customer service, and teamwork skills, becoming a reliable and efficient team member in a dynamic retail setting.

As a Barista at Starbucks, I provided exceptional customer service by welcoming and engaging with customers, taking orders accurately, and preparing high-quality beverages and food items according to company standards. I maintained an in-depth knowledge of the Starbucks menu, including seasonal offerings, and provided recommendations to enhance the customer experience.

I was responsible for operating the cash register, processing payments, and ensuring accurate cash handling throughout my shifts. I consistently maintained a clean and organized work environment, adhering to health and safety guidelines. My role involved stocking inventory, replenishing supplies, and managing waste to ensure efficient operation of the store.

In addition to beverage preparation, I demonstrated proficiency in operating various equipment, including espresso machines, blenders, and coffee brewers, while adhering to Starbucks’ quality and presentation standards. I worked collaboratively with team members to ensure smooth operations during peak hours, delivering orders promptly and accurately.

I also played a role in fostering a positive work environment by supporting my colleagues, participating in training sessions, and contributing to team goals. I effectively handled customer complaints and resolved issues in a professional and timely manner, ensuring customer satisfaction.

My experience at Starbucks allowed me to develop strong customer service, time management, and multitasking skills, making me a valuable and efficient team member in a fast-paced environment.