Kendall Jonte
Overview
9
9
years of professional experience
Work History
Lab Technician II
Eurofins PSS Insourcing Solutions
El Segundo
11.2021 - Current
- Received, labeled, and stored lab samples according to laboratory specifications.
- Prepared samples for analysis using standard operating procedures.
- Provided timely sample support to QC lab members to facilitate analysis.
- Managed inventory of lab supplies and reagents to ensure uninterrupted operations.
- Maintained cleanliness and organization of laboratory workspace to uphold safety and efficiency.
- Collaborated with team members to troubleshoot and resolve technical issues.
Social Media Manager Intern
ChemTalk
Los Angeles
08.2021 - 01.2022
- Monitored social media trends to inform content strategy and campaign planning.
- Developed engaging content for social media platforms to enhance audience interaction.
- Scheduled and published regular updates across multiple social media channels.
- Researched relevant topics to generate ideas for future social media campaigns.
Pharmacy Technician
CVS Pharmacy Inc.
Tempe
04.2019 - 12.2019
- Coordinated verification and filling of more than 250 daily prescriptions.
- Recommended generic alternative prescription medications to help patients reduce medical expenses.
- Provided assistance in-person and over telephone to resolve customer issues with order placement, system navigation, and item location.
- Restocked pharmacy shelves with current merchandise to support consistent sales of peripheral items.
Store Associate
CVS Pharmacy Inc.
Tempe
10.2017 - 04.2019
- Greeted customers, assisted in locating merchandise, and recommended suitable options to enhance shopping experience.
- Provided personalized service and supportive assistance to improve customer satisfaction and drive sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
Tempe, AZ12-2021
Skills
- Microsoft Office
- Adobe Creative Cloud
- Google Workspace
- MATLAB
- Analytical thinking
- Problem solving
Accomplishments
- 2022 - Certificate of Excellence for constant support, effort, and outstanding service from Eurofins PSS
- 2023 - Superlative Service Award for exceeding clients' expectations from Eurofins PSS
Timeline
Lab Technician II
Eurofins PSS Insourcing Solutions
11.2021 - Current
Social Media Manager Intern
ChemTalk
08.2021 - 01.2022
Pharmacy Technician
CVS Pharmacy Inc.
04.2019 - 12.2019
Store Associate
CVS Pharmacy Inc.
10.2017 - 04.2019
Bachelor of Arts - Interdisciplinary Studies
Arizona State University