Kendall Kirby
Blacksburg,SC
Summary
Proven in delivering patient-focused care, I excel in HIPAA compliance and compassionate support, as demonstrated at Spartanburg Regional Medical Center. A reliable team player, I leverage medical terminology knowledge to enhance patient experiences, achieving notable efficiency improvements in care coordination and patient satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Palmetto Patriots Home
Medical Assistant
Gaffney Family Physicians
01.2024 - 10.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Patient Access Representative
Spartanburg Regional Medical Center
10.2023 - 01.2024
- Demonstrated excellent problem-solving skills by identifying potential bottlenecks within the registration process and implementing effective solutions to address them.
- Answered incoming calls, scheduled appointments and filed medical records.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
Certified Nursing Assistant
Brookview Nursing Home
05.2022 - 10.2023
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Waitress
Carolina Cafe
08.2019 - 04.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
CNA - Nursing
Caring Hands of Inman
Inman, SC08.2023
GED - Nursing
Cherokee County Adult Education
Gaffney, SC05.2022
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Medical terminology knowledge
- Compassionate caregiver
- Patient-focused care
Certification
Certified Nursing Assistant
Timeline
Medical Assistant
Gaffney Family Physicians
01.2024 - 10.2024
Patient Access Representative
Spartanburg Regional Medical Center
10.2023 - 01.2024
Certified Nursing Assistant
Brookview Nursing Home
05.2022 - 10.2023
Waitress
Carolina Cafe
08.2019 - 04.2022
Certified Nursing Assistant
Certified Nursing Assistant
Palmetto Patriots Home
CNA - Nursing
Caring Hands of Inman
GED - Nursing
Cherokee County Adult Education
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