Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kendall Konieczny

Arlington,Texas

Summary

Hardworking employee with a friendly demeanor towards customers and other staff. Offering great computer, customer service and collaboration skills. Attention to detail along with terrific telephone and email etiquette. Is able to focus and complete task efficiently with little oversight.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

ICE At The Parks
Arlington, Texas
10.2023 - Current
  • Explained policies and procedures to visitors.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Completed basic bookkeeping and document filing.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Front Desk Receptionist

Ribeiro Jiu Jitsu Philly
Philadelphia, PA
06.2019 - 08.2021
  • Responded to customer inquiries via phone, email, and in person.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled sensitive information in a confidential manner.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Explained policies and procedures to visitors.
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Amazon Fulfillment Center Warehouse Associate

Amazon Factory
Philadelphia, PA
07.2019 - 09.2020
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Maintained accurate inventory records through manual and computerized systems.
  • Packed goods for shipment in accordance with customer instructions.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Fostered positive working relationships with internal staff members while providing superior customer service.
  • Handled hazardous materials safely following prescribed regulations.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Tagged and wrote identifying information on containers, boxes and cargo.

Education

Bachelor of Arts - Bachelors of Fine Arts

Academy of Art University
San Francisco, CA
09-2025

High School Diploma -

St Hubert Catholic High School For Girls
Philadelphia, PA
06-2019

Skills

  • Call Routing
  • Office Organization
  • Departmental support
  • Appointment confirmation
  • Customer Service
  • File Management
  • Scheduling
  • File Organization
  • Appointment Scheduling
  • Listening Skills
  • Guest Relations
  • Multi-Line Telephone Systems
  • Scheduling appointments

Affiliations

  • Rock Climbing and Bouldering.
  • Jiu Jitsu (A martial art).
  • Painting and Digital art.
  • Baking.

Timeline

Front Desk Receptionist

ICE At The Parks
10.2023 - Current

Amazon Fulfillment Center Warehouse Associate

Amazon Factory
07.2019 - 09.2020

Front Desk Receptionist

Ribeiro Jiu Jitsu Philly
06.2019 - 08.2021

Bachelor of Arts - Bachelors of Fine Arts

Academy of Art University

High School Diploma -

St Hubert Catholic High School For Girls

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Kendall Konieczny