Kendall L. Smith
Birchwood,Tennessee
Summary
Professional with hands-on experience in packaging industry, specializing in precision gluing techniques and packing machinery operation. Strong focus on team collaboration and consistently delivering high-quality results. Reliable and adaptable, excelling in fast-paced environments with keen eye for detail and problem-solving. Skilled in maintaining equipment, ensuring safety protocols, and optimizing production efficiency.
Overview
17
17
years of professional experience
Work History
Gluer Packer Tech
Southern Champion Tray
03.2022 - Current
- Collaborated with team members to troubleshoot and resolve any issues related to the gluing process.
- Increased overall customer satisfaction with finished products due to meticulous attention to detail during the gluing process.
- Assisted in training new employees on proper gluing packer techniques for optimal results.
- Delivered high-quality results under pressure by maintaining focus and precision when handling time-sensitive tasks or complex projects.
- Contributed to meeting production deadlines by consistently completing tasks in a timely manner.
Lead Associate
Aldi
03.2017 - 03.2022
- Managed store's opening and closing procedures during assigned shifts.
- Supervised staff to ensure comprehension of shift priorities and task assignments.
- Enhanced work output by cultivating high-performance standards and streamlined multitasking proficiency.
- Addressed store issues through effective communication.
- Addressed customer issues effectively, promoting satisfaction and an inviting environment.
- Managed assigned tasks including regular inventory checks, scheduled duties, and stopping or pulling emergency stock.
- Conducted accurate counting down of cashier drawers.
- Monitored curbside Instacart sales and processes, troubleshooting issues related to picking, checkout, and delivery of online curbside orders.
- Former title was 'shift manager'
- Maintained a clean, organized store environment to create a positive shopping experience for customers.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
3rd Key/Sales Associate
Boot Barn
03.2016 - 03.2017
- Managed tasks for beginning and end of day operations on scheduled shifts.
- Tracked salesperson productivity while supporting sales operations and processes.
- Maintained an in-depth understanding of products to optimize customer assistance.
- Executed daily price updates, maintained updated store layouts and ensured visual merchandising alignment.
- Ensured timely completion of store-related assignments by monitoring team performance.
- Provided guidance to new team members on company policies, procedures, and best practices to enhance overall store operations.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Elliott’s Boots
04.2015 - 02.2016
- Supported customers by providing expertise on specialized footwear during their shopping experience.
- Entrusted with keyholder responsibilities, including opening and closing the store during assigned shifts.
- Focused on delivering memorable shopping experiences to encourage customer loyalty.
- Cultivated positive client relationships for increased satisfaction in commercial and retail sectors.
- Demonstrated capacity for multitasking in high-pressure settings.
- Managed unpacking, receiving, and distributing daily inventory shipments.
- Enhanced customer awareness by managing clearance approvals for digital promotions.
- Assisted in keeping the sales area consistently stocked and organized for shopping ease.
- Coordinated with team to ensure timely completion of daily tasks.
- Supported customers with special order requests.
- Ensured accurate processing of damaged merchandise and its allocation to designated return companies.
Cashier
Larry Hill Imports
12.2013 - 03.2015
- Executed basic financial transactions to ensure smooth service department functions.
- Utilized multiple line phone system to manage incoming calls efficiently.
- Handled and receipted substantial money transfers for vehicle purchases.
- Performed opening and closing duties while maintaining safety protocols for cash management.
- Worked flexible schedule and extra shifts to meet business needs.
Vet Clinic Animal Caretaker
McKamey Animal Center (MAC)
05.2012 - 10.2013
- Conducted daily care and feeding for animals at the MAC Vet Clinic.
- Managed medical care and intake procedures for surrendered or admitted felines.
- Triaged and processed animals by performing tasks such as weighing, vaccinating per clinic protocols, and pulling blood for essential diagnostic tests.
- Provided aid in preparing MAC animals for surgery and other processing tasks.
- Obtained necessary treatment consents from pet owners during drop-off for scheduled procedures.
- Collaborated with MAC departments to facilitate animal progression in the adoption process.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
Logistics Assistant (Receiver)
Stockdale’s American Rural Outfitter’s
11.2007 - 04.2012
- I received into inventory all incoming product from numerous vendors
- I was the sole receiver, and was responsible for receiving into inventory all product that came into the store, as well as dealing with defective merchandise and getting credit from the miscellaneous vendors if credit was warranted
- My daily responsibilities were not limited to receiving; I also assisted with putting freight out, cashiering, assisting customers in store and on the phone, and taking calls from other stores with receiving or general product questions on a day to day/week to week basis
- I was also responsible for keeping the warehouse in a clean and manageable working order with all the incoming freight and shifting of merchandise on a daily working basis
- Forklift operation was also mandatory in the last few months of my employment, and I assisted in the unloading of our weekly feed and warehouse shipments, and also in feed load outs and general warehouse maintenance and clean up that required forklift operation
- I was chosen to assist in training and implementing correct receiving procedures at a new store site opening in Spring of2011, and was the only non-management team member from our store chosen to help with the pre-opening
- I assisted customers and sales associates both in questions in areas of the store, including: footwear, clothing, outdoor living, gift, greenhouse, fencing, tack, feed, pet, equine, and general animal health
- Since I was the only store receiver I had obtained a vast product knowledge of the products in our store, and was able to help answer product questions on availability and usage as well
Education
High School -
Chattanooga Central High School
Harrison, TN05.2005
Skills
- Strong attention to detail
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
Timeline
Gluer Packer Tech
Southern Champion Tray
03.2022 - Current
Lead Associate
Aldi
03.2017 - 03.2022
3rd Key/Sales Associate
Boot Barn
03.2016 - 03.2017
Retail Sales Associate
Elliott’s Boots
04.2015 - 02.2016
Cashier
Larry Hill Imports
12.2013 - 03.2015
Vet Clinic Animal Caretaker
McKamey Animal Center (MAC)
05.2012 - 10.2013
Logistics Assistant (Receiver)
Stockdale’s American Rural Outfitter’s
11.2007 - 04.2012
High School -
Chattanooga Central High School
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