Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendall Mille

Gardner,KS

Summary

Professional Summary

Seasoned HVAC professional with 25 years of extensive experience in project management, installation management, service, maintenance, and installation of diverse HVAC systems. Proven expertise in providing technical support, reviewing project blueprints, conducting take-offs, and preparing comprehensive proposals for clients.

Experience

HVAC Project and Installation Manager 5 Years of Experience

  • Managed HVAC projects and installations, ensuring timely and within-budget completion.
  • Provided technical support to field employees, enhancing productivity and efficiency.
  • Reviewed project blueprints to ensure accuracy and feasibility.
  • Conducted take-offs, gathered necessary pricing, and calculated labor costs.
  • Prepared detailed proposals for clients, fostering transparency and trust.

HVAC Service and Maintenance Technician 10 Years of Experience

  • Performed service and maintenance on a wide variety of HVAC equipment, including: Split systems
    Mini splits
    Multi-head mini splits
    Package units
    Water/steam boilers
    VRV/VRF systems
  • Ensured optimal performance and longevity of HVAC systems through regular maintenance and timely repairs.

HVAC Installation Technician 20 Years of Experience

  • Installed a broad range of HVAC equipment with expertise in: Split systems
    Mini splits
    Multi-head mini splits
    Package units (up to 25 tons)
    Water/steam boilers
    VRV/VRF systems
  • Ensured installations were performed to code and manufacturer specifications, guaranteeing system reliability and customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Service Technician 4

Daikin TMI
08.2023 - Current
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Conducted preventive maintenance on variety of machines and systems.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Assembled components into complete systems following schematics or other instructions.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.

Project Manager

Town and Country Heating and Cooling
03.2013 - 08.2023
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Determined project staffing needs and led resource management.
  • Modified project plans when needed to better align with organizational objectives.
  • Monitored performance of project team members to provide performance feedback.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Lead field technician: Service/Installation of all HVAC equipment including split systems, package units, ductwork, water/steam boilers, VRV systems, mini splits

Installation Manager

Neal Harris Service Experts
11.1998 - 03.2013
  • Managed installation of equipment and systems in accordance with customer requirements.
  • Provided technical support for troubleshooting issues related to installed systems.
  • Provided guidance and direction to team members while ensuring they had access to appropriate resources needed for successful completion of tasks associated with installations.
  • Supervised field installation staff and handled escalated issues to maintain progress.
  • Performed all work in accordance with established safety procedures.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Wired both line and low voltage to heating and cooling equipment.
  • Used proper brazing techniques with purging nitrogen and evacuation.
  • Ability to field adapt sheet metal.
  • Cut and thread black steel pipe for gas or boiler piping
  • Experience installing furnaces, air conditioners, heat pumps, water boilers, steam boilers, condensing boilers, mini splits and package units.
  • Helped in sheet metal fabrication shop laying out and building sheet metal fittings/duct.

Education

Certificate - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology

Universal Technical Institute
Phoenix
10.1998

Skills

  • Purchasing and Procurement
  • Work Flow Planning
  • Work Planning and Prioritization
  • Budget Control
  • Customer Service
  • Project Tracking
  • Work Documentation
  • Preventive Maintenance
  • Operating Test Equipment
  • Diagnostic Testing
  • Mechanical Aptitude
  • Equipment Troubleshooting
  • Technical Support

Certification

  • Kansas Master Mechanical license
  • OSHA 10

Timeline

Service Technician 4

Daikin TMI
08.2023 - Current

Project Manager

Town and Country Heating and Cooling
03.2013 - 08.2023

Installation Manager

Neal Harris Service Experts
11.1998 - 03.2013

Certificate - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology

Universal Technical Institute
Kendall Mille