Kendall Moe
Decatur,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Summer Nanny
Schmidt Family
06.2022 - 08.2022
- Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.
- Promoted physical activity among children through engaging outdoor games and sports activities.
- Implemented educational activities tailored to each child''s age, ensuring cognitive development throughout the summer.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Fostered intellectual curiosity in children by planning stimulating visits to museums, parks, and other cultural attractions.
- Maintained a safe and clean environment for children by adhering to strict hygiene standards during meal preparation and playtime.
- Safeguarded children by closely monitoring all playtime activities both indoors and outdoors.
- Assisted with light housekeeping duties as well as running errands.
Front of House Staff Member
Torchy's Tacos
01.2022 - 07.2022
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Sales Associate Team Leader
Jack's Outfitters In The Shops Of Highland Village
01.2020 - 01.2022
- Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Streamlined inventory management processes for improved efficiency and reduced overhead costs.
- Established strong relationships with clients, promoting brand loyalty through personalized attention and tailored solutions.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree -
Blinn College
Brenham, TX05.2026
High School Diploma -
Guyer High School
Denton, TX06.2022
Skills
- Organization
- Conflict resolution
- Active listening
- Effective communication
- Time management
- Customer Service
Timeline
Summer Nanny
Schmidt Family
06.2022 - 08.2022
Front of House Staff Member
Torchy's Tacos
01.2022 - 07.2022
Sales Associate Team Leader
Jack's Outfitters In The Shops Of Highland Village
01.2020 - 01.2022
No Degree -
Blinn College
High School Diploma -
Guyer High School