Kendall Myers
Raleigh,NC
Summary
Proactive and results-driven professional with experience at Durham Public Schools, where I enhanced team efficiency and applied critical research and analysis skills. Excelled in high-stress customer service situations at David's Bridal, showcasing outstanding communication and problem-solving abilities. Demonstrated a goal-oriented mindset and adeptness in collaboration, significantly contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Intern
Durham Public Schools
09.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in specific field.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Customer Service Representative
David's Bridal
06.2021 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master of Science - Communication Sciences And Disorders
North Carolina Central University
Durham, NC05-2025
Bachelor of Science - Speech-Language Pathology
East Carolina University
Greenville, NC05-2023
Skills
- Goal-oriented mindset
- Outstanding communication skills
- Research and analysis
- Initiative
- Scheduling
- Collaboration
Timeline
Intern
Durham Public Schools
09.2024 - Current
Customer Service Representative
David's Bridal
06.2021 - 11.2022
Master of Science - Communication Sciences And Disorders
North Carolina Central University
Bachelor of Science - Speech-Language Pathology
East Carolina University
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