Kendall Pounds
The Woodlands,TX
Summary
Dedicated professional with experience in the administrative field and a background in Data Analytics and Cybersecurity. Skilled in Microsoft Office programs, including Excel, Word and PowerPoint. Technical experience including data entry and spreadsheet tracking. Working knowledge of office management and clerical procedures, computer systems, file management, form and document design. Effective oral and written communication. Hardworking, collaborative, and passionate job seeker with strong organizational skills eager and ready to help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Administrative Office Manager
Crime Stoppers of Houston
04.2023 - 03.2024
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Assisted executive management with special projects as needed to support overall business objectives.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
Cyber Security Analyst/ IT Consultant Intern
MRE Consulting
07.2022 - 08.2023
- Develop, improve and help implement best practices for risk reduction across a broad range of enterprise applications, systems, networks and interfaces
- Assists with the development of processes and procedures to improve incident response times, analysis of incidents, and overall SOC functions
- Works with clients to implement system security measures, assists with computer security plans and documentation and provides technical guidance and training
- Assist with triage, prioritization and response to cyber-security events and incidents
- Provides incident remediation and prevention documentation
- Work with developers, system/network administrators, and other associates to ensure secure design, development, and implementation of applications and networks
- Measuring, monitoring and reporting on customer satisfaction and IT vendor performance and implementing continuous improvement strategies.
Office Manager
Jude Euro Auto Inc
08.2018 - 01.2020
- Computed, recorded, and proofread data and other information such as records and reports
- Maintained and updated filing, inventory, mailing, and database systems either manually or using a computer
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address concerns
- Assessed efficiency of work processes; developed and implemented process improvements to reduce costs, enhance revenue, and improve profits
- Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
Administrative Assistant
ExxonMobil
04.2017 - 05.2018
- Classified, recorded, and summarized numerical and financial data to compile financial records using ledgers and computers
- Learned to operate new office technologies as they were implemented and developed
- Set up and maintained all records and data including electronic and hard copies of files
- Reviewed files, records, and other documents to obtain information to respond to requests.
Receptionist
Blo Dry Salon
05.2015 - 12.2015
- Answered multi-line phone systems, transferred calls to appropriate personnel, and recorded messages
- Greeted and assisted clients
- Scheduled and arranged appointments and meetings
- Inventoried and ordered materials, supplies and services.
Education
Associates of Business Administration -
Lonestar College
12.2024
Cyber Security -
Caltech
12.2022
Data Analytics -
ECornell
01.2022
Ready To Work -
Jefferson Community College
01.2021
Microsoft Office 360 Certification -
Houston Community College
01.2017
High School Diploma -
Klein Oak High School
01.2016
Skills
- Scheduling and calendar management
- Office Administration
- Training and coaching
- Account Reconciliation
- Database Administration
- Relationship Building
- Office Management
- Business recordkeeping
- Administrative Support
Timeline
Administrative Office Manager
Crime Stoppers of Houston
04.2023 - 03.2024
Cyber Security Analyst/ IT Consultant Intern
MRE Consulting
07.2022 - 08.2023
Office Manager
Jude Euro Auto Inc
08.2018 - 01.2020
Administrative Assistant
ExxonMobil
04.2017 - 05.2018
Receptionist
Blo Dry Salon
05.2015 - 12.2015
Associates of Business Administration -
Lonestar College
Cyber Security -
Caltech
Data Analytics -
ECornell
Ready To Work -
Jefferson Community College
Microsoft Office 360 Certification -
Houston Community College
High School Diploma -
Klein Oak High School
Similar Profiles
Kendall PoundsKendall Pounds
Data Analyst Intern at Crime Stoppers of HoustonData Analyst Intern at Crime Stoppers of Houston
Jennifer WalkerJennifer Walker
Call Center Representative at One Safe Place Crime StoppersCall Center Representative at One Safe Place Crime Stoppers
Laura Frances McCannLaura Frances McCann
Business Support Team Manager at National Cyber Crime Unit, National Crime AgencyBusiness Support Team Manager at National Cyber Crime Unit, National Crime Agency
Brooke Kollette HochsteinBrooke Kollette Hochstein
Supervisor at The Woodlands Township Aquatics DepartmentSupervisor at The Woodlands Township Aquatics Department
Rubina AhadRubina Ahad
Pediatrician Lead Physician at MDMG/Pediatric AssociatesPediatrician Lead Physician at MDMG/Pediatric Associates