Kendall Rasmus
Katy,TX
Summary
Results-driven professional with a strong focus on enhancing and streamlining employee benefits programs. Expertise in benefits administration, compliance, and communication, coupled with a proactive approach to problem-solving and efficiency. Maintaining high standards and achieving impactful outcomes in all initiatives is a known strength. Recent graduate with a Bachelor of Science degree in Psychology from Sam Houston State University, bringing valuable knowledge and skills in human behavior, communication, and research. Enthusiastic about applying psychology to enhance organizational performance, employee satisfaction, and customer experience. My Goal is to pursue a fulfilling professional career by leveraging interpersonal and analytical skills, quickly learning new concepts, and contributing to the growth and success of the company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Client Benefits Coordinator
BBSI
08.2024 - Current
- Collaborated with benefits team to successfully achieve company and department goals
- Accurately and timely build out client benefit plans, contributions strategies, worksite employee classes and enrollment workflows in HRIS
- Provide administrative and operational support to the entire benefits team
- Generate, review and audit reports as needed including carrier invoice reconciliation
- Create benefit guides and other client facing materials as requested using templates provided
- Manage HRIS workflows as clients onboard in close partnership with Benefit Consultants and Benefit Specialists
- Document task completion as appropriate in CRM
- Act as point of escalation for carrier’s questions and date validation
- Perform other duties as assigned in support of the benefits team
- Coordinated and managed all aspects of annual benefit plan renewals-ensuring a seamless transition for employees while minimizing disruption to ongoing operations for 100+ clients.
- Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
- Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
Benefit Administrative Services Associate
90 Degree Benefits
02.2020 - 07.2024
- Tracked and verified insurance eligibility
- Prioritized daily work to meet deadlines
- Produce spreadsheets to organize and prioritize client employment history and benefit status
- Corresponded with HR, Brokers, and vendors in a polite and timely manner to confirm information
- Adhered to HIPPA and compliance guidelines
- Frequently performed audits to maintain data entry and record accuracy
- Accurately processed benefit enrollment for multiple clients; up to 50 enrollments per day
- Maintain accurate FMLA tracking procedures
- Maintained accurate filing systems for confidential documents
- Scanned and uploaded documents into electronic database system for easy retrieval of information
- Compiled monthly statistical reports using data from various sources
- Developed strong organizational skills by coordinating multiple projects simultaneously
- Utilized excellent communication skills when dealing with clients or vendors over the phone or via email
- Created, maintained, and entered information into databases
- Learnt to operate new office technologies as were developed and implemented
Sales Associate
James Avery Craftsman
05.2016 - 02.2020
- Displayed knowledge of 250+ products to customers
- Identified sales opportunities and acted on leads
- Answered product and service-related questions
- Made outbound calls to prospective customers
- Supervised floor sales
- Greeted customers in a friendly manner
- Managed returns and exchanges
- Restocked merchandise
- Helped ensure customer satisfaction
- Organized inventory for store
- Role in visual merchandising for store
- POS trained
- Display exceptional customer service to all guests
Receptionist-Administrative Assistant
K&B Hauling Co.
09.2014 - 08.2017
- Answer the phone in a timely manner and direct calls to drivers
- Organize and manage both digital and hardcopy filing systems
- Copy, file, and maintain paper or electronic documents and records
- Locating safe routes for drivers
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Psychology
Sam Houston State University
Huntsville, TX12.2019
Associate of Arts - General Studies
Lone Star College - Cy-Fair
Cypress, TX05.2017
Skills
- Critical Thinking Skills
- HRIS knowledge
- Microsoft Office
- Data analysis
- Report writing
- Time Management Skills
- Outlook
- Database administration
- Team collaboration
- Vendor relations
- Adaptability
- Interpersonal Skills
- Effective communication
- Benefits administration
- Employee benefits practices
- Multitasking Abilities
Certification
Google Project Management Certificate, Pending
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Client Benefits Coordinator
BBSI
08.2024 - Current
Benefit Administrative Services Associate
90 Degree Benefits
02.2020 - 07.2024
Sales Associate
James Avery Craftsman
05.2016 - 02.2020
Receptionist-Administrative Assistant
K&B Hauling Co.
09.2014 - 08.2017
Google Project Management Certificate, Pending
Bachelor of Science - Psychology
Sam Houston State University
Associate of Arts - General Studies
Lone Star College - Cy-Fair
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