Kendall Schmidt
Longmont,CO
Summary
Service-oriented Associate Manager with commitment to excellence and more than 2 years of experience. Effective collaborator promoting great customer service and employee and department management skills. Proven history of efficiency and reliability. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Associate Manager
Sonic
06.2021 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Oversaw training and onboarding process for all newly hired employees within all departments.
- Mentored and supported each department employees to create strong workplace culture.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal restaurant requirements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree -
Centaurus High School
Lafayette, CO05.2023
Skills
- Results Analysis
- Customer Rapport
- Promotional Materials Development
- Department Oversight
- Staff Management
- Operations Management
- Strategic Planning
- Public Speaking
Fast learner
I am a creative young adult willing to learn any skill by all means necessary. I like to pick up shifts and bring light into all work settings. I am a kind hard worker who likes people and wants to better their experience.
Timeline
Associate Manager
Sonic
06.2021 - Current
No Degree -
Centaurus High School
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