Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Generic

Kendall Seeman

Reno,NV

Summary

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

I am seeking full time employment and believe in a professional work environment. I am friendly, outgoing, have a positive attitude and am a team player, I believe I would be a great asset to any company or work situation.

Overview

39
39
years of professional experience

Work History

Soft Count Team Lead

Club Cal Neva Casino
Reno, NV
11.2023 - Current

Essential Duties and Responsibilities

Supervise the Count Team:

  • Removal of boxes from storage cabinets
  • Removal of tickets from boxes and attaching them to currency stacks.
  • Open boxes, remove contents, and organize currency and paperwork
  • Process currency and other information through the currency counting machine (Cummins MPS).
  • Verify fills, credits, markers, payments, and cash drop totals in the computer.
  • Wrap currency
  • Balance currency, chips, and foreign currency.
  • Exemplify our core values, family-style service, our mission, and vision.
  • Exemplify our DEI (diversity, equity, and inclusion) culture.
  • Perform other job-related duties as assigned
  • Operate and Maintain Cummins Cash Machine

Valet Cashier

Silver Legacy Casino and Resort
Reno, NV
03.2021 - 10.2021
  • Ensured proper handling of customer's vehicles including parking and retrieving them in a timely manner.
  • Verified customer identification to ensure secure transactions.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Assisted with maintaining an organized system for tracking keys and vehicle locations.
  • Responded to customer complaints with professionalism and offered suitable solutions or requested assistance of supervisor.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Reservation Associate

Silver Legacy Casino and Resort
Reno, NV
08.2019 - 12.2020
  • Provided customers with information on hotel services, amenities, and packages.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained a thorough understanding of hotel policies and procedures.
  • Upsold additional services such as dining options, spa treatments.
  • Ensured all reservations were properly documented in the system.
  • Verified guest information and payment options ensuring accuracy and completeness.
  • Took reservations from patrons by phone or online.
  • Answered inbound calls and responded to customer inquiries regarding reservations.
  • Provided support to other departments when needed.
  • Resolved guest complaints by providing exceptional customer service.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Reservation Agent

Best Western Plus Hotel / Boomtown Casino
Verdi, NV
09.2018 - 08.2019
  • Performed daily audits of reservation data to ensure accuracy.
  • Generated reports on occupancy rates, cancellations, and no-shows.
  • Provided customers with information on hotel services, amenities, and packages.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained a thorough understanding of hotel policies and procedures.
  • Upsold additional services such as dining options, spa treatments.
  • Ensured all reservations were properly documented in the system.
  • Verified guest information and payment options ensuring accuracy and completeness.
  • Took reservations from patrons by phone or online.
  • Answered inbound calls and responded to customer inquiries regarding reservations.

Maintenance Engineer

Nordstroms
Portland, OR
10.2012 - 11.2015
  • Performed preventive and corrective maintenance on a variety of equipment, such as pumps, motors, conveyors, and valves.
  • Administered the maintenance budget, optimizing resource allocation and expenditure control.
  • Conducted routine inspections of facilities and equipment to identify and address issues proactively.
  • Coordinated with external vendors for the procurement of parts and services, ensuring cost-effective solutions.
  • Diagnosed mechanical problems and identified appropriate solutions.
  • Repaired machines, equipment or structures using tools or equipment.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Provided technical support to other team members when needed.
  • Maintained or repaired specialized equipment or machinery.
  • Managed emergency repairs on critical systems, minimizing downtime and production losses.
  • Updated maintenance logs and reports accurately, facilitating effective tracking and planning.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Supervised junior maintenance staff, providing training and guidance on best practices and safety protocols.

Cook Shift Leader

Burgerville - Pdx
Portland, OR
10.2011 - 10.2012
  • Ordered and maintained inventory of kitchen supplies and food materials.
  • Made meals in accordance with company standards and requirements.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Received and stored food and supplies.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Grilled and deep fried various foods from meats to potatoes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Line Cook

Reo's Ribs
Portland, OR
03.2009 - 10.2011
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Used standardized recipes and other instructions to prepare food.
  • Ordered supplies as needed for the kitchen.
  • Made meals in accordance with company standards and requirements.

Maintenance Technician

Ashton Tenly LLC.
Hillsboro, OR
01.2005 - 01.2007
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Developed preventative maintenance plans for various types of machinery.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Maintained or repaired specialized equipment or machinery.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Assisted in the installation of new machinery and equipment.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Maintained clear and safe workspace areas to meet OSHA standards.

Assistant Supervisor

Gasso Properties
Lake Oswego, OR
09.1997 - 01.2005
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
  • Reviewed plans, blueprints and drawings for accuracy of measurements and specifications.
  • Supervised crew to facilitate top quality and achievement of project milestones.
  • Supervised personnel on-site providing guidance when needed while monitoring their work performance.
  • Reviewed contractor personnel activities against quality standards.
  • Oversaw cost-effective supplier purchases, driving down costs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Confirmed project compliance, reviewing contractor scope, materials and pricing take-off for competitive bidding with zero lost time accidents.

Assistant Director

Danalee's Daycare / Handy Education
Lake Oswego, OR
05.1986 - 09.1997
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Recruited qualified candidates for open positions within the daycare facility.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
  • Ordered necessary materials or equipment required by state regulations.
  • Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Monitored student progress on an ongoing basis and provided feedback to parents regarding academic performance.
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
  • Facilitated the development of effective curriculum plans that meet the needs of individual students.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Conducted regular meetings with staff to address any issues or concerns related to the educational program.

Education

Associate of Arts - Music

Portland Community College
Portland, OR
07-2009

Skills

  • I have 20 years of experience in all phases of construction, remodeling, and maintenance management; I also have 15 years of customer service and child care experience, along with managerial and employee training experience I am also a graduate of the Portland Community College Professional Music Program and have over 35 years of experience as a live and studio musician in various venues and musical situations Additionally, I have been responsible for booking performance dates, marketing, merchandising, and promotional material as well
  • Retail and Maintenance Supervisor with over 20 years of experience within fast-paced and diverse environments that include retail sales, reservations specialist, PBX operator, professional maintenance services, professional child care, and live and studio sound engineering Familiar with all aspects of daily business operations, including bookkeeping, assistant supervisory duties, staff management, and administrative functions

Accomplishments

  • Earned my G.E.D. and a 2 Year Technical Certificate in Professional Music
  • I made the Deans List for 5 consecutive terms by achieving a 4.0 GPA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Soft Count Team Lead

Club Cal Neva Casino
11.2023 - Current

Valet Cashier

Silver Legacy Casino and Resort
03.2021 - 10.2021

Reservation Associate

Silver Legacy Casino and Resort
08.2019 - 12.2020

Reservation Agent

Best Western Plus Hotel / Boomtown Casino
09.2018 - 08.2019

Maintenance Engineer

Nordstroms
10.2012 - 11.2015

Cook Shift Leader

Burgerville - Pdx
10.2011 - 10.2012

Line Cook

Reo's Ribs
03.2009 - 10.2011

Maintenance Technician

Ashton Tenly LLC.
01.2005 - 01.2007

Assistant Supervisor

Gasso Properties
09.1997 - 01.2005

Assistant Director

Danalee's Daycare / Handy Education
05.1986 - 09.1997

Associate of Arts - Music

Portland Community College
Kendall Seeman