Kendall Simmer
Lincoln,ME
Summary
Resourceful Technician known for high productivity and efficiently completing tasks. Skilled in troubleshooting, preventive maintenance, and equipment repair. Excel at time management, problem-solving, and communication, ensuring seamless operations and team coordination.
Overview
10
10
years of professional experience
Work History
Seaplane Float Technician
PK Floats
Lincoln, ME
07.2023 - 10.2023
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Conducted preventive maintenance procedures according to established schedules.
- Kept records of parts and equipment used in projects to update inventory.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Followed safety practices to safeguard against injury and damage to property.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Avionics Technician
C&L Aviation Group
Bangor, Maine
05.2022 - 06.2023
- Performed both routine and non-routine maintenance and inspections on avionic and mechanical systems and components in accordance with the applicable aircraft maintenance manuals
- Fabricated and repaired composite materials and structural components on regional and corporate aircraft to maintain airworthiness
- Documented discrepancies and maintained detailed and accurate records of maintenance performed on multiple aircraft
- Repaired faulty circuit boards by soldering replacement parts onto existing boards.
- Troubleshot and resolved complex problems associated with aircraft electronic systems.
- Removed aircraft parts such as engines, pumps and landing gear.
- Recorded maintenance performance in aircraft logbooks and completed other paperwork requirements.
- Ensured that all repairs were properly documented in accordance with FAA regulations.
- Monitored cockpit displays during ground tests and simulated flights to detect any anomalies in the system's performance.
- Interpreted blueprints and diagrams related to aerospace engineering projects.
- Maintained aircraft electrical wiring harnesses for airworthiness standards.
- Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
- Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
- Executed corrosion control and inspection duties with minimal supervision.
- Assembled prototypes and conducted thorough tests to validate designs.
- Calibrated test equipment to monitor the status of aircraft systems during flight operations.
- Followed blueprints to precisely lay out and install new aircraft assemblies and systems.
- Assisted other technicians in troubleshooting various aircraft electronic malfunctions.
- Performed functional tests on avionics systems to ensure proper performance.
- Replaced faulty components within the avionics system according to established guidelines.
- Installed new avionics components in accordance with maintenance procedures.
- Programmed software updates into onboard computers to enhance operational performance of aircraft systems.
- Installed and maintained navigational aids and automated weather observation systems.
- Read complex manuals to review repair procedures.
- Inspected, tested and repaired avionics systems such as navigation, communication, auto-pilot and instruments.
- Analyzed data from multi-function display units to identify potential faults in the system design or operation.
- Sourced or fabricated replacement parts to correct faults with avionics systems.
- Diagnosed issues with avionics systems using technical manuals and schematics.
- Operated ohmmeters, ammeters and time domain reflectometers.
- Repaired or installed new wiring, boxes, antennas and other system pieces.
- Evaluated and repaired electrical, air handling and other systems.
- Replaced defective parts and corrected problems using various hand and power tools.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
- Updated databases containing information about installed components in order to maintain an accurate inventory record.
- Conducted routine maintenance checks on all aircraft electronics including radios, transponders, GPS receivers and autopilots.
- Completed in-depth visual and manual inspections of electrical components.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized various software and tools to streamline processes and optimize performance.
Patient Access Representative
Penobscot Valley Hospital
Lincoln, Maine
09.2021 - 06.2022
- Guided patients through the admissions process by screening them for eligibility, preparing patient information for clinical staff, and answering patient questions
- Handled patients’ payments and kept accurate records of all transactions
- Ensured efficient patient care by facilitating communication between patients, hospital staff and insurance companies
- Responsible for training over ten new hires to take on the responsibilities of a patient access representative in a professional setting
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Ensured accuracy of all data entered into computer system.
- Assisted with scheduling outpatient appointments.
- Followed up on unpaid claims in a timely manner.
- Guided patients through the completion of consent and other required medical forms.
- Explained various admission forms and policies, acquiring signatures for consent.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Greeted patients and visitors in a courteous and professional manner.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Contributed to team meetings, sharing insights and strategies for improving patient access services.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Provided directions and information to patients and families, enhancing their hospital experience.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Managed incoming faxes related to patient registration processes.
- Scanned documents into electronic medical records system.
- Counselled patients on potential financial liabilities and payment requirements.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Collected co-pays and other payments from patients at time of service.
- Responded to patient inquiries regarding billing or financial matters.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Resolved discrepancies between hospital systems and third party payers.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Implemented patient satisfaction surveys to identify areas for improvement.
- Applied HIPAA privacy and security regulations while handling patient information.
- Taught volunteers how to relate to guests, uphold patients' rights and respond to specific issues.
- Actively participated in team meetings and training sessions.
- Accessed programs and set up correct payment strategies based on patient means and needs.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
- Collaborated with other departments to ensure quality customer service was delivered.
- Communicated financial obligations to patients and collected fees at time of service.
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Facilitated communication between patients, staff members, and third party payers.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Provided assistance to internal departments when needed.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
- Collaborated with clinical and administrative staff to meet patient needs.
- Stayed current on community-based resources and services useful to patients.
- Collaborated with insurance companies to resolve billing discrepancies and pre-certification issues.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Verified insurance coverage for services provided by the facility.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
- Assembled registration paperwork and placed identification bands on patient.
- Participated in training sessions to stay updated on healthcare policies and registration software.
- Assisted with preparing daily cash reports for accounting department.
- Answered phones promptly in a professional manner.
- Obtained informed consent and payment documentation from patients and filed in system.
- Processed insurance verifications and authorizations to ensure coverage of services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
Aviation Electronics Tech
US Navy
08.2013 - 08.2017
- Maintained, tested, repaired, and built aircraft wiring systems to include single conductor, coaxial, shielded, unshielded and fiber optic
- Contributed to a smooth and steady workflow by supervising the daily operational inspections and time-sensitive maintenance of mission-essential equipment
- Meticulous management ensured over 30 Navy and Marine Corps commands flawlessly completed all necessary missions from August of 2014 through May of 2016
- Directly trained 13 personnel in the troubleshooting and maintenance of over $13B in mission-critical assets in a rapidly changing environment
Education
Bachelor of Science - Criminal Justice
Purdue University Global
West Lafayette, IN01-2026
High School Diploma -
06.2013
Aircraft Ground Operations and Aircraft Servicing, Solid State Electronics, Radar Systems, Digital Circuits and Microprocessors, AC/DC Circuits, Aviation Safety, Digital Circuits, Electrical Systems Troubleshooting and Repair
NATTC, NAS PENSACOLA, US NAVY
Miniature Electronics Repair
CNATTU, NASWI, US NAVY
Personal Community Health
RTC, NAVAL STATION GREAT LAKES, US NAVY
Skills
- Organizational Time Strategies
- Customer Engagement
- Meticulous Assessment Skills
- Flexible Problem Solving
- Proven Leadership Skills
- Regulatory Compliance Expertise
- Fast Learner
- Airspeed Lean Six Sigma Training
- Technical Software Skills
- Equipment maintenance
- Technical documentation
- Troubleshooting techniques
- Customer service
- Collaborative teamwork
- Project management
- Effective communication
- Analytical/Scientific software
- Extensive organizational skills
- Project Support
- Critical thinking
- Routine Inspections
- Issue resolution
- Risk mitigation
Timeline
Seaplane Float Technician
PK Floats
07.2023 - 10.2023
Avionics Technician
C&L Aviation Group
05.2022 - 06.2023
Patient Access Representative
Penobscot Valley Hospital
09.2021 - 06.2022
Aviation Electronics Tech
US Navy
08.2013 - 08.2017
Bachelor of Science - Criminal Justice
Purdue University Global
High School Diploma -
Aircraft Ground Operations and Aircraft Servicing, Solid State Electronics, Radar Systems, Digital Circuits and Microprocessors, AC/DC Circuits, Aviation Safety, Digital Circuits, Electrical Systems Troubleshooting and Repair
NATTC, NAS PENSACOLA, US NAVY
Miniature Electronics Repair
CNATTU, NASWI, US NAVY
Personal Community Health
RTC, NAVAL STATION GREAT LAKES, US NAVY