Summary

Overview

Work History

Education

Skills

Additional Experience

Timeline

Kendall Suggs

Rhome

Summary

Reliable and friendly Customer Service Employee with over five years of experience helping customers in fast-paced environments such as retail, grooming stores, and operation support services. Known for staying calm under pressure, working well with others, and paying close attention to detail. I enjoy helping people and making a positive experience. Currently working toward a Flight Attendant role.

Overview

years of professional experience

Work History

Dog Bather / Front Desk Support

Shana’s Grooming

01.2021 - Current

Collaborated with grooming professionals on busy days to ensure timely and quality pet care.
Assisted clients with requests during drop-off and check-out processes to enhance customer satisfaction.
Schedule appointments and answer clients' phone calls.
Kept accurate service reports and took care of payment.
Respond calmly during emergencies involving pets, such as providing aid during health emergencies like seizures.
Maintained clean and safe working environment to uphold health standards and support operational efficiency.

Parts & Customer Support Assistant

North Texas Frame & Alignment

01.2026 - Current

Manage the parts inventory for workflow efficiency.
Arrange independent pick-ups and drop-offs of the parts.
Guide customers to the relevant personnel within the company.
Maintained cleanliness and safety standards in a fast-paced workplace.

Dog Bather

Scenthound

07.2025 - 01.2026

Delivered hands-on care to multiple dogs in a high-volume service environment, ensuring each received personalized attention.
Engaged with customers during drop-off to clarify and confirm requested services, enhancing customer satisfaction.
Facilitated team workflow during busy appointment transitions, ensuring efficient service delivery.
Delivered friendly service in time-sensitive situations.
Executed sanitation protocols daily to maintain cleanliness.

Sales Associate

Altar’d State

11.2024 - 04.2025

Welcomed customers and created a positive store experience.
Processed purchases, returns, and promotions at register.
Assisted with fitting rooms and product recommendations.
Ensured accurate inventory levels by regularly checking stock and fulfilling orders efficiently.
Systematically organized stockroom and sales floor to enhance product accessibility and customer experience.

Groomers Assistant

Dog De Salon

09.2024 - 11.2024

Supported groomers during grooming services, enhancing safety and workflow.
Managed bathing, drying, and handling of dogs within the grooming team.
Maintained clean, organized work area while adhering to care instructions for each pet.