Kendall Townsen
DeKalb,IL
Summary
Detail-oriented Health Science graduate with a Bachelor's degree and an Associate in Science in Biology. Proven experience in customer-facing roles emphasizes communication, teamwork, and reliability. Skilled in training team members and managing diverse responsibilities. Aiming to leverage a solid foundation in health science and patient-service skills within a healthcare setting.
Detail-oriented Health Science graduate with a strong foundation in biology and patient service. Experience in training staff and managing operations in fast-paced environments highlights effective communication and teamwork. Aiming to apply diverse skills within a healthcare setting to enhance patient experiences.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Jimmy John's
DeKalb, Illinois
08.2025 - 07.2026
- Managed daily operations and workflow at fast-paced sandwich shop to ensure efficient service.
- Trained and supervised staff to uphold quality service and food preparation standards, enhancing customer satisfaction.
- Maintained a professional and cooperative work environment through consistent communication and teamwork.
- Coordinated inventory management by ordering supplies and tracking stock levels, ensuring timely availability of essential items.
Food Delivery Driver
Jimmy John's
Sycamore, Illinois
09.2024 - 08.2025
- Delivered food orders, achieving high customer satisfaction through timely, professional service.
- Utilized GPS systems to navigate delivery routes, ensuring efficient arrival at customer addresses.
- Independently utilized GPS systems and maps to locate customer addresses and navigate delivery routes.
- Processed cash transactions accurately, maintaining financial integrity for each delivery.
- Processed cash transactions and payments accurately, ensuring financial integrity in each delivery.
Grill Cook
Culvers
Oak Lawn, Illinois
11.2021 - 12.2023
- Prepared food across multiple kitchen stations, ensuring timely service in a fast-paced environment.
- Executed opening and closing duties, including food preparation, cleaning, and organization, to maintain smooth restaurant operations.
- Supported daily restaurant operations as opening porter and closing team member, ensuring readiness for service.
- Streamlined restaurant operations through effective management of opening and closing responsibilities.
- Collaborated with team members to ensure consistent and timely service during peak hours.
Education
Bachelor of Science - Health Sciences
Northern Illinois University
Dekalb, ILAssociate of Science - Biology
Moraine Valley Community College
Palos Hills, ILSkills
- Project management
- Customer service
- Procedure Compliance
- Time Management
- Food Safety & Sanitation
- GPS & Navigation Systems
- Fast-Paced Work Environments
- Team collaboration
- Professional Communication
- Problem Solving
- Data analysis
- Organization & Reliability
Timeline
Assistant Manager
Jimmy John's
08.2025 - 07.2026
Food Delivery Driver
Jimmy John's
09.2024 - 08.2025
Grill Cook
Culvers
11.2021 - 12.2023
Bachelor of Science - Health Sciences
Northern Illinois University
Associate of Science - Biology
Moraine Valley Community College