Kendall Trout
Governance & Regulatory Compliance Manager – Election Operations
Culpeper,VA
Summary
Purpose-driven and detail-oriented operations professional with deep expertise in public service, cross- functional program management, and multicultural engagement. Known for exceptional organization, strategic thinking, and a natural ability to connect people, processes, and ideas. Proven track record of improving systems, leading high-stakes projects with precision and empathy, and advancing mission-aligned work with integrity and collaboration. Seeking opportunities to create meaningful impact through operational excellence in a values- centered, forward-moving organization.
Overview
7
7
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Chief Deputy Director of Elections
Office of Elections and Voter Registration, Culpeper County Government
07.2023 - Current
- Deputy Director of Elections, March 2023 - June 2023
- Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
- Developed strategic plans to achieve organizational goals, ensuring alignment with company's mission and vision.
- Administered vendor contracts in strict compliance with regulatory policy and procedures.
- Evaluated program effectiveness using data-driven approaches, analyzing trends to identify areas requiring attention or improvement and making adjustments to optimize results.
- Turned mandates into actionable operational strategies.
- Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
- Established and maintained strong relationships with voters, vendors and strategic partners.
- Monitored key business risks and established risk management procedures.
- Oversaw business-wide changes to modernize procedures and organization.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Deputy Director of Elections
Office of Elections and Voter Registration, Rappahannock County Government
07.2022 - 12.2022
- Redesigned absentee ballot distribution to comply with Virginia’s new precinct- level reporting law, achieving 100% accuracy in correct ballot style delivery upon implementation
- Directed countywide redistricting and resolved voter registration discrepancies, coordinating with stakeholders and using GIS mapping tools to support statewide voter placement audits
- Led public-facing communications and managed interactive voter outreach platforms, expanding access to accurate election information and fostering community trust in election integrity across jurisdictions
Assistant Voter Registrar & Election Officer
Office of Elections and Voter Registration, Culpeper County Government
08.2020 - 06.2022
- Led absentee ballot operations as Chief Election Officer of the Central Absentee Precinct across five election cycles, including the high-turnout General Election in 2020, by coordinating a cross-functional team to process ballots efficiently and accurately under pandemic-related constraints and legal deadlines
- Developed and launched a voter outreach campaign using self-designed bookmarks to increase awareness of election deadlines and drive traffic to online resources, enhancing civic participation and engagement
- Strengthened public trust across multiple election cycles by providing nonpartisan voter education at community events and coordinating Election Officer communications through direct outreach
- Trained staff on updated registration procedures, enhancing team performance and knowledge of best practices.
- Streamlined registration processes by implementing innovative technologies and updated procedures.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Collaborated with other registrars in the region to share best practices, fostering continuous improvement within the profession.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Proofread and edited documents for accuracy and grammar.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Legal Administrative Assistant
Berry Appleman & Leiden LLP
03.2019 - 04.2020
- Facilitated cross-cultural communication among corporate counsel, international clients, federal agencies, and Fortune 500 stakeholders to streamline case progression and strengthen client relationships
- Coordinated the weekly processing of 160+ immigration case notices, organizing case documentation and ensuring timely filings with U.S. Citizenship and Immigration Services in line with strict federal guidelines
- Maintained detailed records in proprietary case management systems to support accurate visa tracking, deliver timely status updates, and ensure reliable documentation across client and sponsor interactions
- Oversaw preparation and distribution of I-9 employment eligibility verification forms for foreign nationals and sponsors, driving adherence to stringent federal regulations under critical deadlines
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Maintained organized client databases for streamlined communication efforts between attorneys' offices and clients.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
- Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
- Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.
- Prepared court forms accurately under the supervision of attorneys, ensuring compliance with local rules and regulations.
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
- Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Expedited case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Developed and maintained positive relationships with clients and colleagues.
- Prepared and processed invoices for attorney billing.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Diligently edited legal correspondence for grammar and spelling.
- Conducted research on legal cases and prepared summaries for attorneys.
Education
Bachelor of Arts - Bachelor of Arts in Modern Foreign Languages
James Madison University
Harrisonburg, VA 05.2001 -
Skills
Program implementation
Strategic planning
Policy analysis
Project management
Human resources
Risk analysis
Stakeholder engagement
Regulatory compliance
Process improvement
Time management abilities
Organizational skills
Policies and procedures
Certification
Google Project Management Professional
Timeline
Chief Deputy Director of Elections
Office of Elections and Voter Registration, Culpeper County Government
07.2023 - Current
Google Project Management Professional
12-2022
Google Sustainability Project Manager
12-2022
Capstone: Applying Project Management in the Real World
12-2022
Agile Project Management
09-2022
Deputy Director of Elections
Office of Elections and Voter Registration, Rappahannock County Government
07.2022 - 12.2022
Project Execution: Running the Project
05-2022
Project Planning: Putting It All Together
03-2022
Project Initiation: Starting a Successful Project
03-2022
Foundations of Project Management
01-2022
Assistant Voter Registrar & Election Officer
Office of Elections and Voter Registration, Culpeper County Government
08.2020 - 06.2022
Legal Administrative Assistant
Berry Appleman & Leiden LLP
03.2019 - 04.2020
Bachelor of Arts - Bachelor of Arts in Modern Foreign Languages
James Madison University
05.2001 -
Similar Profiles
Debbie C ParkerDebbie C Parker
Voting Precinct Manager at Dougherty County Voter Registration and ElectionsVoting Precinct Manager at Dougherty County Voter Registration and Elections
Stacy BillupsStacy Billups
Assists with election tasks and election supplies duties. at Dekalb County Voter Registration Elections (KLS Workforce Solutions)Assists with election tasks and election supplies duties. at Dekalb County Voter Registration Elections (KLS Workforce Solutions)
Catherine RandolphCatherine Randolph
Voter Absentee Officer at Voter Registration And ElectionsVoter Absentee Officer at Voter Registration And Elections
Tamesha CookTamesha Cook
Office Manager, Intake Specialists, Pro Bono Coord at Legal Aid WorksOffice Manager, Intake Specialists, Pro Bono Coord at Legal Aid Works
Courtney ButlerCourtney Butler
Cashier at Little Caesars PizzaCashier at Little Caesars Pizza