Kendall Wagner

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

• Held weekly team meetings to inform team members on company news and updates.

• Reviewed, implemented and updated company records related to team activities for future reference.

• Built strong relationships with customers through positive attitude and attentive response.

• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

• Managed schedules, accepted time off requested and found coverage for short shifts.

• Set and achieved company defined sales goals.

• Answering incoming calls and returning phone messages in a timely manner.

• Entering information into the database to create customer and employee files.

• Sent routine information by phone, text, or email correspondence in relation to job orders, customer information, or external employee requests.

• Engaged with external employees daily to maintain the branches commitment to filing job orders.

• Established and maintained positive work - appropriate relationships both externally and internally to ensure the highest quality of customer service to employees, customers, and vendors.

• Scanning and uploading proper documents to customer and external employee files.