Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendall Walton

Athens,GA

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.

Overview

8
8
years of professional experience

Work History

Security Officer

Amazon
05.2023 - Current
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Examined doors, windows and gates to verify security.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Contractor

United States Navy, USN
12.2021 - 04.2023
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.

Team Leader Manager

Amazon
07.2020 - 11.2021
  • Launched new initiatives that improved overall operational efficiency and reduced costs by optimizing resource allocation.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
  • Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
  • Facilitated meetings to communicate team performance goals and results.

Call Center Representative

T Mobile Arena
03.2018 - 07.2020
  • Trained new personnel regarding company operations, policies and services.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Promptly responded to inquiries and requests from prospective customers.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Call Center Representative

Verizon
09.2017 - 03.2018
  • Trained new personnel regarding company operations, policies and services.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Promptly responded to inquiries and requests from prospective customers.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Sales Associate

Tommy Hilfiger
01.2016 - 03.2017
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Clarke Central High School
Athens, GA
05.2014

Skills

  • Theft Prevention
  • Crisis Management
  • Interpreting procedures and instructions
  • Conflict de-escalation
  • Armed Security Guard Certification
  • Performance Coaching
  • Emergency Response
  • Workforce Planning
  • Performance Appraisal
  • Vendor Relationship Management
  • Performance Metrics Monitoring
  • Strategic Sourcing
  • Order Management

Timeline

Security Officer

Amazon
05.2023 - Current

Contractor

United States Navy, USN
12.2021 - 04.2023

Team Leader Manager

Amazon
07.2020 - 11.2021

Call Center Representative

T Mobile Arena
03.2018 - 07.2020

Call Center Representative

Verizon
09.2017 - 03.2018

Sales Associate

Tommy Hilfiger
01.2016 - 03.2017

High School Diploma -

Clarke Central High School

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Kendall Walton