- Reading
- Regularly practice mindfulness and meditation for overall wellness
- Adventure Travel
- Road Trips
- Music
- Creative Writing
Kendall WIlson
Summary
Adept at quick thinking and delivering exceptional customer service, I enhanced team efficiency and patient care quality at Hart Care Center. Leveraging skills in cleanliness standards and emotional expression, I consistently achieved positive feedback across roles, from Escape Room Master to Certified Nursing Assistant, demonstrating reliability and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Escape Room Master
The Lost Room Escape Adventures
09.2024 - Current
- Provided exceptional problem-solving support during games, helping teams successfully complete challenges within allotted time frames.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new insights into daily work practices.
- Utilized effective time management techniques to balance multiple responsibilities within fast-paced escape room environments.
- Promoted teamwork among fellow actors through open communication channels and constructive feedback exchanges.
Certified Nursing Assistant
The Veranda @ Carnesville
05.2023 - 09.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Hostess
Cheddars Scratch Kitchen
09.2023 - 04.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Certified Nursing Assistant
Hart Care Center
01.2023 - 05.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Food Service Cashier
Hills Exxon
09.2021 - 01.2023
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
Escape Room Master
Mindescapes Escape Room
04.2020 - 09.2021
- Provided exceptional problem-solving support during games, helping teams successfully complete challenges within allotted time frames.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new insights into daily work practices.
- Utilized effective time management techniques to balance multiple responsibilities within fast-paced escape room environments.
- Promoted teamwork among fellow actors through open communication channels and constructive feedback exchanges.
- Collaborated with team members to ensure seamless execution of escape room activities, resulting in positive customer feedback.
Education
No Degree - Behavioral Sciences
Austin Peay State University
Clarksville, TN05-2028
No Degree - General Studies
North Georgia Technical College
Clarkesville, GA05-2028
High School Diploma -
Stephens County High School
Toccoa, GA05-2023
Skills
- Quick thinking
- Patient care
- Customer service
- Excellent customer service
- Emotional expression
- Effective multitasking
- Patience and tolerance
- Reliability and punctuality
- Cleanliness standards
- Cleaning and sanitation
- Cash handling expertise
- Collecting vital signs
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Interests
Timeline
Escape Room Master
The Lost Room Escape Adventures
09.2024 - Current
Hostess
Cheddars Scratch Kitchen
09.2023 - 04.2024
Certified Nursing Assistant
The Veranda @ Carnesville
05.2023 - 09.2024
Certified Nursing Assistant
Hart Care Center
01.2023 - 05.2023
Food Service Cashier
Hills Exxon
09.2021 - 01.2023
Escape Room Master
Mindescapes Escape Room
04.2020 - 09.2021
No Degree - Behavioral Sciences
Austin Peay State University
No Degree - General Studies
North Georgia Technical College
High School Diploma -
Stephens County High School
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